Escalation Manager Jobs in San Mateo, CA
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Escalation Manager
Freshworks
San Mateo - USA
As an Escalation Manager in Global Customer Service (GCS) you will own high-severity and executive-level escalations end-to-end serving as the single point of accountability for resolution communication and recovery.You will lead cross-functional situation rooms advocate for the customer internally...
Escalation Manager
Kms Technology
Guadalajara - Mexico
We are seeking an experienced Escalation Manager with 10 years of professional experience to lead the management and resolution of critical issues customer escalations and high-priority incidents. This role is responsible for coordinating cross-functional teams driving timely resolutions maintaining...
