Call Center Team Lead Jobs in Milpitas, CA

Were looking for a hands-on Team Leader to run our Production Control operations on the night shift. This role is responsible for keeping work moving accurately and on time supporting the team and stepping in to solve issues when they come up.Youll act as the go-to person during off-hoursmaking deci...

Were looking for a hands-on Team Leader to run our Production Control operations on the night shift. This role is responsible for keeping work moving accurately and on time supporting the team and stepping in to solve issues when they come up.Youll act as the go-to person during off-hoursmaking deci...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...