Workshop Manager
Nottingham - UK
Job Summary
We are recruiting for an Established Dealer Group who have a requirement for a Workshop Manager to join their busy prestige franchise dealership in Nottingham.
Are you a great team leader with exceptional inter-personal skills Are you ready to take things to the next level
This role would ideally suit someone already working as a Workshop Manager or Workshop Controller however an experienced senior Service Advisor would be considered.
The successful candidate will have to:
- Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
- Ensure efficient use of materials equipment and labour resources.
- Build strong relationships with the brand and have a strong understanding of warranty processes.
- Actively coach and support the service team to develop individual competencies.
- Develop training plans for all technical personnel and play an active role with development.
- Ensure Health and Safety procedures are observed and maintained at all times.
- Ensure efficient progression of work through the workshop.
- To identify key processes and work on improving workshop flow and streamline the customer journey
- Increase productivity by removing waste alongside tracking KPIs and team management.
They are offering a 45k OTE and a host of other benefits.
If you want to progress your career with a dynamic and forward thinking motor group do not miss this opportunity.
Veritas Careers will treat every application in strictest confidence and will only put you forward to an employer after gaining your explicit permission.
Required Skills:
You will need to be able to show previous experience in increasing performance profitability and operating efficiency in a dealership environment The successful applicant will be a strong leader; with good people management skills. You will be expected to drive the business forward and maximize customer satisfaction whilst motivating and managing the whole team.