Workplace Technology Engineer
Job Summary
Location: Edinburgh Office / Hybrid (2 days)
Reports To: Service Delivery Manager; Technology
Job Type: Full-Time
There may be an element of travel required to visit (local) regional offices to support users and resolve issues therefore a driving licence is an essential requirement.
We are looking for a Workplace Technology Engineer to support maintain and incrementally enhance our Microsoft 365 digital workplace. This role sits at the administrationled end of the spectrum with a strong focus on secure configuration operational reliability and user enablement complemented by light Power Platform development and early adoption of Microsoft Copilot capabilities.
This is not a pure development role. It is ideal for someone who enjoys being the handson owner of the M365 environment has a good understanding of Power Apps and automation and is keen to grow their skills in Copilot and AIassisted workplace tooling.
Microsoft 365 administration (core focus)
- Administer and support the Microsoft 365 tenant including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Entra ID (Azure AD)
- Endpoint and Intune management
- Configure and maintain collaboration sharing retention and security settings in line with governance standards
- Manage user access licensing group configuration and role assignments
- Monitor service health handle incidents and coordinate vendor escalation where required
- Plan and implement configuration changes arising from Microsoft roadmap updates
Power Platform light build & support
- Support and maintain existing Power Apps and Power Automate flows
- Build simple to moderately complex Power Apps (typically forms approvals and workflowdriven apps)
- Assist with Dataverse or SharePointbased data models (not complex data engineering)
- Apply basic Power Platform governance controls (environments permissions DLP policies)
- Work with business teams to translate simple requirements into lowcode solutions
Copilot & modern workplace enablement
- Assist with Microsoft 365 Copilot readiness including:
- permissions and access hygiene
- data exposure awareness
- configuration checks
- Support early use cases for Copilot Studio / Copilot Agents under guidance
- Help create guidance controls and documentation to support safe and effective Copilot usage
- Act as a technical point of contact for questions relating to Copilot in the digital workplace
User enablement & continuous improvement
- Provide 2nd/3rdline support for M365 workplace tools
- Collaborate with service desk and business teams to resolve recurring issues
- Produce clear technical documentation and user guidance
- Contribute ideas to improve productivity standardisation and user experience across M365
- Handson experience administering Microsoft 365 in a production environment
- Practical knowledge of Teams SharePoint Online Exchange Online and Entra ID
- Experience building or supporting Power Apps and Power Automate solutions
- Understanding of basic Power Platform governance concepts
- Comfortable working in an operational businessfacing role
- Clear communication skills and a structured methodical working style
- Exposure to Microsoft 365 Copilot and/or Copilot Studio
- Familiarity with Dataverse
- Experience working in a hybrid Microsoft environment (cloud onprem)
- Awareness of information security data protection and access control principles
- Relevant Microsoft certifications (e.g. MS900 PL900 or similar)
What this role is not
- To be explicit this role is:
- Not a fulltime developer position
- Not a Power Platform architect role
- Not a helpdesk / firstline support role
- It is a handson trusted workplace engineer role with scope to grow into deeper Power Platform or Copilot work over time.
Required Experience:
IC
About Company
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