Workplace Experience Host

We are looking for a passionate customer-focused Workplace Experience Host to join our team based at the Milton Keynes offices of a world famous bank.

This varied and rewarding role supports Executive Reception Guest Services Reception and Workplace Services helping to create an exceptional experience for colleagues clients visitors and contractors throughout the building.

As our onsite cover role flexibility and adaptability are essential. You will provide support across multiple workplace functions responding to changing business needs while ensuring a consistently high standard of service across all areas of the operation.
This position offers an exciting opportunity for someone who enjoys working with people thrives in a dynamic environment and takes pride in delivering outstanding customer service.

Key Responsibilities

• Provide professional reception services across Executive Reception and Guest Services Reception.
• Deliver a warm welcoming and memorable experience for colleagues clients visitors contractors and guests.
• Manage visitor arrivals sign-ins and access procedures.
• Support senior stakeholders including Board-level executives with a professional and discreet approach.
• Prepare set up reset and maintain meeting rooms and collaborative workspaces.
• Provide workplace support services across the building as required.
• Respond positively and effectively to changing priorities and operational requirements.
• Ensure all workplace areas remain well-presented functional and ready for use.
• Work collaboratively with colleagues to deliver a seamless workplace experience.
• Maintain excellent levels of communication professionalism and customer service at all times.

Hours: 40 hours per week shifts between 7.30am -6pm Mon-Fri.
Salary: 30500

Qualifications :

We are looking for someone with a positive attitude excellent interpersonal skills and a genuine passion for helping others.

Previous corporate reception or workplace experience is not essential. We welcome applications from individuals with strong customer service backgrounds who are eager to learn and develop within a professional environment.

You will be:

• Friendly approachable and confident engaging with people at all levels.
• Passionate about delivering exceptional customer service.
• Adaptable and comfortable working across different workplace functions.
• Able to remain calm and professional in a busy environment.
• Proactive organised and solutions-focused.
• Comfortable working independently and as part of a high-performing team.
• Flexible and willing to support changing business requirements.

Physical Requirements

• This is an active hands-on role and will involve:
• Regular walking throughout the building.
• Extended periods of standing.
• Physical meeting room and workspace set-ups and resets.
• Moving between different workplace locations within Unity Place as required.

Additional Information :

Whats in it for you

• Competitive holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time