Workplace Experience Coordinator

Were Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow their products werent fit for purpose and small business owners often couldnt access what they needed. We set out to fix that.

Today were a financial platform - not just a credit card company. We offer a best-in-class business credit card SME-focused spend management platform a savings product that hit 1 billion in funds within its first year and a growing suite of tools and financial products that make running a small business easier.

1000 employees 20bn in annual card spend 200000 customers 17000 Trustpilot reviews averaging 4.7 stars and were profitable. Weve done a pretty good job so far but were just getting started!

Caridff Wales Office Based

The Workplace Experience Coordinator will work primarily from our Cardiff office with monthly travel to our Manchester office. Youll be the person who keeps these offices running supporting with new starter onboarding and supporting company events.

What Youll Be Doing

• Own the day-to-day running of our Cardiff and Manchester offices - floor walks facilities supplies and sorting problems before anyone has to ask
• Be the first point of contact for office issues and manage relationships with building management and third-party providers
• Keep both offices stocked and compliant - from snack orders to health and safety checks
• Support new starter onboarding so that first days feel seamless not scrambled
• Welcome visitors and candidates and make sure their experience reflects well on the business
• Support company events travel bookings and day-to-day financial admin including invoice processing

Our Values & Culture

• Just Pilot: We never settle for good enough. We pilot new ideas fast ask questions to figure it out and scale quickly.
• Why Not Today Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team we do the right thing even if its hard.
• Owners and Dates: We dont chase people. If you own a task and agree to a date the expectation is that it gets done.
• Feedback: We want our employees to flourish so we regularly provide direct and constructive feedback.

Were Looking For

• Someone who notices what others miss and takes genuine pride in their environment
• Strong organisational skills and the ability to manage multiple priorities without dropping anything
• A confident communicator who is equally comfortable with employees vendors and senior stakeholders
• Experience managing supplier relationships and resolving issues quickly not just escalating them
• Comfortable with basic financial admin - processing invoices and tracking spend
• Able to travel to Manchester regularly minimum monthly

Diversity & Inclusion
We welcome consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table arcade machine beer tap and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits values and mission here.

Other Info
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Excited to work here Apply!
If youd like to progress your career within our fast growing profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)