Treatment Coordinator – Truly Hull

Truly is a modern dental company growing across Ireland and the UK. Were building the largest network of patient-first dental clinics in the region with over 20 locations and a team of 200 professionals.

• Work in a modern technology-driven clinical environment

• Join a supportive team where collaboration and learning matter

• Be part of a growing international dental group

• Opportunity for long-term career development

• Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

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The Treatment Coordinator is the bridge between our clinical team and patients deciding on treatment. Youll present treatment plans with clarity and empathy help patients understand their options (including finance) and convert consultations into accepted treatments always with care and integrity.

• Conducting treatment plan consultations with patients post-clinical assessment

• Presenting treatment options fees and finance plans clearly and ethically

• Following up with patients to support their decision-making journey

• Tracking conversion metrics and pipeline in CRM

• Liaising with the clinical team to refine treatment plans

• Supporting the Practice Manager on patient experience initiatives

• 2 years in patient-facing sales or treatment coordination (dental/medical strongly preferred)

• Ability to discuss clinical treatments with confidence (training provided)

• A sales-driven mindset paired with empathy ethical conversion is non-negotiable

• Comfortable with KPIs targets and conversion metrics

• CRM and practice management software literacy

• Strong English communication

• Right to work in Ireland or the UK

• This is a full-time hybrid role based at our Hull East Yorkshire practice.

• Typical working pattern may include early starts or late finishes to cover clinic opening hours; flexibility is required.

• The role requires weekend or bank holiday cover depending on operational needs.

• Applicants must have the right to work in the country specified in the vacancy.

Ready to join us Click apply and tell us about yourself.
We review every application and will be in touch within a few business days.