Training Officer
Job Location:
Forest Row - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Training Officer Overview:
This hands-on and practical training position plays a key role in embedding Elite Hotels culture service standards and behavioural expectations across the property. Through on-the-job online and classroom training working closely with the Human Resources Manager and Heads of Departments across the Hotel operation you will ensure learning programmes are translated to consistent on-the-floor performance supporting managers to build capability accountability and engagement with their teams. You will design deliver and support a range of learning and development activities to develop consistent standards that reflect the Companys culture and the ethos of delivering distinctive engaged and guest-centric service.
As a Training Officer you will have experience of delivering a wide variety of activities from induction statutory and compliance training to customer service - ideally within a hospitality setting. As a natural role model you will set the tone for a thriving learning environment including supporting the hotels apprenticeship activities and mentor guest-facing apprentices in the completion of their apprenticeship programme.
This role will suit someone who;
- Can demonstrate previous experience in training and coaching in a hospitality environment
- Has excellent verbal and written communication skills be highly organised passionate and self-motivated
- Is enthusiastic customer-focused and be able to work within deadlines
- Can be flexible towards hours to suit operational learning needs
32 hours per week site based flexible days.
Required Experience:
Unclear Seniority
About Company
About Ashdown Park Hotel & Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lou ... View more
