Tenancy Rights Adviser

10 months contract with a local authority

Job Purpose

• To support the delivery of Lambeth Councils Housing Needs transformation programme contributing to a prevention-first resident-centred and trauma-informed service. The role focuses on providing high-quality housing advice making lawful and defensible decisions and supporting residents to achieve sustainable housing outcomes particularly during times of crisis and vulnerability.
  

Key Duties/Accountabilities

• Deliver a resident-focused housing needs service providing advice and support to prevent homelessness wherever possible.
  
• Undertake early intervention and prevention work identifying risks and working proactively with residents to resolve housing issues.
  
• Manage a caseload ensuring timely accurate and legally compliant decision-making in line with housing legislation and policy.
  
• Provide high-quality casework and tenancy support maintaining clear detailed and defensible records.
  
• Work collaboratively with internal teams and external partners to improve housing supply and access to sustainable accommodation.
  
• Ensure adherence to property standards compliance and safeguarding responsibilities.
  

Essential Experience Required

• Experience working within housing needs homelessness or a related housing environment.
  
• Proven ability to manage complex caseloads and deliver resident-centred outcomes.
  
• Experience of working with vulnerable individuals or those experiencing crisis situations.
  

Essential Qualifications Required

• Relevant qualification in Housing Social Work Public Services or a related field (or equivalent experience).
  
• Strong knowledge of homelessness legislation and housing policy.
  

Additional information to note

• Working hours: 35 hours per week
  
• The role requires STANDARD DBS.
  
• 6 Brixton Hill London Lambeth SW2 1RW United Kingdom
  
• Work pattern - 2 days in the office minimum
  
• We work on bi-weekly schedule.
  

The role closes on 22^nd May 2026 apply ASAP.