Technology Platforms Strategy & Innovation Director

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.

Key Responsibilities May Include:

• Lead the development of forward-looking platform strategies by integrating industry trends emerging technologies and business priorities into a coherent direction.
• Provide independent architectural oversight across end user edge cloud and network platforms to ensure consistency scalability and resilience.
• Partner with digital cyber and operational teams to shape technology solutions early in the lifecycle improving design quality and reducing downstream risk.
• Translate complex technical concepts into clear commercially relevant narratives that support executive understanding and informed decision-making.
• Build and maintain strategic relationships with vendors partners and industry networks to bring external innovation and insights into the organisation.
• Influence cross-platform alignment by ensuring initiatives are coherent interoperable and aligned to enterprise priorities.
• Produce high-quality strategic artefacts including technology strategies options analyses and investment cases to support leadership forums.
• Enable stronger risk awareness and mitigation by applying architectural judgement and challenge across technology and resilience initiatives.

The Technology Strategy & Innovation Lead is a senior leadership role within the Technology Platforms organisation created to add critical technologist capacity strategic depth and architectural oversight to the leadership team.

This role does not own platform delivery. Instead it provides senior technical leadership early-stage engagement and strategic orchestration across Technology Platforms Cyber Digital and Supply Chainworking earlier in the lifecycle to shape direction influence design and improve outcomes.

The role exists to ensure Technology Platforms has:

• A stronger seat at the enterprise table
• Earlier higher-quality engagement in Digital and Supply Chain-led initiatives
• Clear credible technology narratives communicated in the right language for executive and business audiences
• Strong awareness of industry trends emerging technologies and vendor innovation
• Senior architectural oversight across EUC Edge Cloud and Network
• Architectural oversight of risks and mitigation from a technology platforms perspective
• Senior input into discussions relating to resilience engineering and business continuity planning

Role Specific Accountabilities:

Strategic Technology Leadership

• Act as a senior technologist and strategic partner within the Technology Platforms Leadership Team complementing platform owners by focusing on direction coherence and future-readiness.
• Provide enterprise-level architectural and technology oversight across End User Edge Cloud and Network platforms (distinct from formal Enterprise Architecture).
• Bridge the gap between whats possible and whats operationally sustainable ensuring ambition is grounded in operational reality.

Early Engagement & Business Partnership

• Embed closely with Digital teams engaging early in ideation shaping and solution designworking alongside senior Digital leaders (e.g. early engagement with roles such as Sandesh).
• Partner deeply with Cyber and Supply Chain to align platform strategies with security resilience operational continuity and business transformation priorities.
• Improve technology outcomes by influencing decisions earlier in the lifecycle reducing downstream rework and risk.

Innovation & Industry Awareness

• Maintain strong awareness of industry direction emerging technologies vendor roadmaps and architectural patterns relevant to global platform organisations.
• Build and sustain senior relationships with strategic vendors partners and industry peers including CTO-level engagement.
• Translate external innovation into practical consumable insights that inform platform strategy and enterprise decision-making.

Executive Communication & Influence

• Act as a trusted technology voice in executive and senior business forumsable to articulate complex technology topics in clear outcome-focused commercial language.
• Produce high-quality executive artefacts (strategy packs options papers and decision decks) often at short notice to support leadership discussions and investment decisions.
• Strengthen Technology Platforms credibility by consistently presenting well-structured evidence-based business-aligned narratives.

Cross-Platform Coherence & Risk

• Provide independent cross-platform perspective to ensure coherence consistency and alignment across EUC Edge Cloud and Network initiatives.
• Support Cyber initiatives through senior technical challenge architectural guidance and risk-based thinking.
• Help platform owners focus on delivery excellence by holding the broader strategic and architectural context.

Key Relationships

• Technology Platforms Leadership Team peer contributor and strategic adviser
• Digital Leadership & Product Teams early-stage design and shaping partner
• Cyber Leadership technical oversight and alignment
• Supply Chain Technology & Operations resilience operability and scalability alignment
• Strategic Vendors & Partners innovation roadmap influence and insight generation

Experience:

Essential:

• Significant previous experience in within a broad IT infrastructure leadership role.
• Significant experience managing or influencing technical staff and projects.
• Proven success in improving the customer experience.
• Experience working within a matrix structure in global organisations.
• Senior technologist with deep experience across modern enterprise platforms (EUC Cloud Network Edge).
• Proven ability to operate credibly at senior executive and board-facing levels.
• Strong architectural thinking without reliance on formal EA constructs.
• Demonstrated experience influencing outcomes without direct line authority.
• Exceptional ability to translate technical complexity into business-relevant language.
• Comfortable operating at pace including turning around executive-quality materials quickly

Desirable:

• Experience working closely with Digital / Product organisations in large enterprises.
• Exposure to global asset-intensive or supply-chain-driven environments.
• Strong external network across vendors partners and industry forums.

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

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