Senior Solutions Architect (French, Spanish, or Portuguese Speaking)
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Job Summary
Postman is the worlds leading API platform used by more than 45 million developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to create better APIs faster.
The company is headquartered in San Francisco and has offices in Boston New York Austin Tokyo London and Bangalore - where Postman was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The API-First World graphic novel to understand the bigger picture and our vision at Postman.
As a Senior Solutions Architect - Strategic Accounts you will play a pivotal role in managing and growing Postmans most critical enterprise relationships. This is a senior-level high-impact role that blends deep technical expertise with business strategy customer relationship management and growth leadership.
You will act as atrusted technical advisor and strategic partnerto marquee customers helping them unlock the full value of Postmans API platform. By deeply understanding their architecture goals and organizational dynamics you willdrive technical delivery scale adoption and uncover new opportunities for innovation and expansion across the enterprise.
This role is ideal for a technically astute and customer-obsessed individual who thrives at the intersection of technology and business. You bring ahunter mentality a strong sense of ownership and a passion for discovering new use cases and building lasting partnerships with engineering and leadership stakeholders alike.
- Serve as the technical lead and trusted advisor for a portfolio of Postmans most strategic enterprise accounts guiding customers through every stage of the API lifecycle.
- Develop a deep understanding of each customers strategic initiatives organizational goals and API maturity and align Postmans platform to support outcomes like digital acceleration internal developer productivity and API monetization.
- Define and drive joint success plans that reflect both technical enablement and business value realization.
- Engage with technical and non-technical stakeholders to translate business drivers and pain points into actionable technical strategies using Postmans products and capabilities.
- Articulate complex problem spaces - such as API governance developer onboarding service discoverability or versioning challengesinto clear implementation paths.
- Provide proactive high-touch advisory to promote best practices in API design testing monitoring collaboration and consumption.
- Identify and synthesize recurring usage patterns friction points and unmet needs across your customer portfolio to influence Postmans strategic approach to large enterprises.
- Contribute to internal playbooks and reusable architectures enabling the broader team to scale enterprise best practices.
- Act as a critical feedback loop to the Product and Engineering teams providing structured prioritized insights that inform roadmap discussions and influence feature prioritization.
- Partner with Product Managers during roadmap reviews early access programs and pilot deployments to ensure enterprise requirements are incorporated early and often.
- Adopt a hunter mindset within each strategic account working to uncover new use cases teams and departments where Postman can deliver high value.
- Use product usage data strategic account planning sessions and stakeholder interviews to map expansion pathways.
- Collaborate closely with Account Executives and Customer Success Managers to drive revenue growth through renewals expansions and cross-functional adoption.
Operate as a hub of strategic account intelligence collaborating seamlessly with teams across Postman including:
- Sales & Customer Success to define account strategy and measure business impact.
- Solutions Engineering for deep technical validations and implementation guidance.
- Product & Engineering to advocate for critical customer needs and influence roadmap direction.
- Marketing and Partnerships to amplify customer stories surface use cases and explore integrations.
Lead or contribute to cross-functional account reviews customer business reviews (QBRs) and internal deal desk discussions to align on strategy and execution.
- Build long-term trust-based relationships with senior technical and business stakeholders.
- Navigate complex customer organizations to influence decision-making and drive alignment across silos.
- Represent Postman with thought leadership and strategic presence in customer briefings workshops and co-innovation sessions.
- 8 years of experience in a technical customer-facing role (e.g. Technical Account Manager Solutions Architect Enterprise Consultant) with a strong emphasis on working with Fortune 500 or large-scale global enterprises across complex multi-cloud and hybrid environments.
- This role will require about 30% - 40% travel AND based in London UK.
- Must be fluent in French Spanish or Portuguese
- Proven track record of driving enterprise adoption of API platforms and delivering measurable impact through solutioning technical leadership and strategic account growth.
- Technical knowledge of the end-to-end API lifecycle including:
- RESTful API design GraphQL and OpenAPI/Swagger specifications
- API governance frameworks schema standardization and lifecycle management
- API security protocols: OAuth 2.0 JWT API keys SSO/SAML integrations
- Mocking testing monitoring and documentation best practices at scale
- Environment and variable management for multi-stage deployments
- Hands-on experience with source control (Git) CI/CD systems (Jenkins GitHub Actions GitLab CI/CD Azure DevOps) and modern DevOps/infra tools (Docker Kubernetes Terraform etc.).
- Ability to develop custom scripts or integrations using JavaScript or Python to enhance workflow automation API validation or bridge systems (e.g. analytics internal tooling).
- Strong business acumen and executive presencecapable of translating technical challenges into business opportunities and aligning Postmans value to customer KPIs such as time-to-market API reuse governance compliance and platform ROI.
- Proven success in leading customer-facing workshops technical enablement sessions and strategic roadmap reviewswith the ability to communicate effectively across engineering platform security and executive audiences.
- Comfortable navigating and influencing cross-functional internal teams (Sales Product Engineering CS Solutions Engineering) to deliver on long-term customer strategy.
- Highly curious analytical and driven by impactwith a mindset that seeks continuous learning scalable patterns and long-term customer advocacy.
In addition to Postmans pay-on-performance philosophy and a flexible schedule working with a fun collaborative team Postman offers a comprehensive set of benefits including full medical coverage flexible PTO wellness reimbursement and a monthly lunch stipend. Along with that our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected while our donation-matching program can support the causes you care about. Were building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area Boston Austin New York City Tokyo and London. For roles based in Bangalore employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce leadership team and peers. The benefits of our in office model will be shared knowledge brainstorming sessions communication and building trust in-person that cannot be replicated via zoom.
At Postman we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes but also our work we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Required Experience:
Senior IC
About Company
Accelerate API development with Postman's all-in-one platform. Streamline collaboration and simplify the API lifecycle for faster, better results. Learn more.
