Student Support Manager
Manchester - UK
Job Summary
The post holder will utilise their knowledge and expertise to:
- Manage the Student and Learning Support teams based at a designated campus
- Manage the day to day delivery of the Student Support Departments services in line with Departmental Service Level Agreements (SLAs)
- Work in partnership with role counterparts at other campus(es) to ensure that the level of Student Support service is equivalent across the Institution and meets the quality and service standards as defined by sector regulations and internal SLAs and KPIs
- Deputise for the Head of Department as appropriate
The Organisation
University Campus of Football Business (UCFB) is a leading destination for degree courses in the sports and football industry. UCFB prides itself on providing students with stimulating curriculum in a unique environment at iconic campuses in London Manchester and Miami.
UCFB provides innovative football and sports courses at undergraduate postgraduate and executive education levels which are tailor-made to give students and industry professionals alike the best possible chance of a successful career.
Since 2011 UCFBs purpose is to provide diverse experienced best-in-class graduates to the football and sports industries equipping the current and future diverse leaders of the global sports industry with the skills knowledge and network to take the world of sport to continually new heights.
The Benefits
Benefits
30 days annual leave and bank holidays
Christmas closure and birthday leave
Life assurance
Flexible & hybrid working opportunities
Staff
events
Enhanced parental leave and sick pay
24/7 employee assistance programme
Ride to work
scheme
CPD and learning & development
Enhanced Occupational Sick Pay
Free Eye Tests & VDU Glasses
Bereavement Leave/Time off for Dependants
Documents
Required Experience:
Manager