Strategic Account Manager
Job Summary
Bitsight is a cyber risk management leader transforming how companies manage exposure performance and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments build greater trust within their ecosystem and reduce their chances of financial loss.
Built on over a decade of technological innovation its integrated solutions deliver value across enterprise security performance digital supply chains cyber insurance and data analysis.
- We invented the cyber ratings industry in 2011
- Over 3500 customers trust Bitsight
- Over 600 teammates are dispersed throughout Boston Raleigh New York Lisbon Singapore and remote
Responsibilities:
Own and execute a strategic territory plan across the UK South Africa and Benelux to maximize retention expansion and upsell across Bitsights largest enterprise accounts
Serve as the primary strategic advisor to senior executives and key stakeholders positioning Bitsight as an essential partner in managing cyber risk at an enterprise level
Navigate complex multi-stakeholder buying committees and procurement processes typical of large enterprise organizations
Articulate the business and technical value of Bitsights product offerings to both technical and executive audiences
Establish build and maintain C-level and senior executive relationships across each assigned strategic account
Accurately forecast all deals monthly and quarterly to leadership with a high degree of precision given the complexity and scale of the accounts managed
Identify and articulate the strategic organizational and financial goals of assigned enterprise clients and align Bitsights roadmap and value proposition accordingly
Develop and execute sophisticated account plans and multi-threaded sales campaigns for each strategic account
Lead cross-functional collaboration across Bitsight (Customer Success Product Legal Finance) to drive complex deal structures and resolve escalations
Anticipate and mitigate churn risk proactively across a portfolio of high-value high-complexity accounts
Maintain accurate up-to-date account and contact information within the CRM for all strategic accounts
Job Requirements:
3-4 years of successful progressive experience specifically as a Strategic Account Manager (or equivalent enterprise-level account management role) managing large complex enterprise accounts
Demonstrated experience managing Enterprise accounts including complex multi-stakeholder relationships long sales cycles and large contract values
Bachelors Degree required preferably in a business discipline
SaaS experience is required
Cyber security and cyber risk management experience highly valued
Fluency in English is mandatory
Proven experience operating within the UK market required; experience in South Africa and/or Benelux markets is highly valued
Strong track record of managing and growing strategic top-tier accounts within a portfolio as distinct from broader-based account management
Advanced territory and contract management skills including experience with complex multi-year enterprise agreements
Exceptional time management and organizational skills with the ability to prioritize across a small number of high-stakes high-complexity accounts
Advanced consultative and solution-selling skills with the ability to influence at the executive level
Demonstrated leadership skills in both independent and cross-functional team environments
Strong executive presence and relationship-building orientation
Excellent communication skills (written and verbal) with the ability to tailor messaging for C-level audiences
High energy level high degree of integrity self-motivated positive attitude proactive approach to work and confidence operating at the enterprise level
Proven track record of success in a client-focused strategic account environment
Additional Information for European Union Applicants:
Bitsight is committed to full pay transparency in accordance with the EU Pay Transparency Directive. The compensation elements outlined below represent a good faith estimate effective as of the date of this posting and may be modified in the future. The total rewards package for this position includes:
Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity race nationality religion sexual orientation status as a protected veteran or status as an individual with a disability.
Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our companys inclusive culture as we apply to serving our customers needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
Open-minded. If you got to this point we hope youre feeling excited about the job description you just read. Even if you dont feel that you meet every single requirement we still encourage you to apply. Were eager to meet people that believe in Bitsights mission and can contribute to our team in a variety of ways.
Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation or need assistance with completing the application process please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
This role uses AI-assisted transcription during the interview process. All hiring decisions are made by our recruitment team.
Required Experience:
IC
About Company
Bitsight is a global cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties.