Sr Program Manager, External Supply Chain WWOS

This position is ideally based in London ( LHR140 offices) but can also be considered in any other major corporate HUB in EMEA ( Barcelona Berlin Luxembourg Madrid Milan)


We are looking for a Program Manager to own external supply chain loss prevention in Europe across Amazon Freight Ship with Amazon (SWA) and WePay inbound shippers. This role is based in the UK and requires someone who can build relationships on the ground with EU Field Loss Prevention Investigations Ship with Amazon Operations and Surface Transport teams. You will own the full portfolio of security solutions for EU external supply chain from smart lock pilots and seal programs to tool integrations and enterprise shipper launches. You will operate with significant autonomy while aligning to a global framework.


Key job responsibilities
Own our EU loss prevention strategy solutions and execution
Drive Ship with Amazon EU tool parity with Amazon Fulfillment Network : Shrink Theft Identification Platform Unified network investigations tool ecosystem ...
Develop and execute theft mitigation plans based on data and trends
Manage WePay inbound shipper security: New shipper onboarding compliance enforcement carrier vetting seal management and security audits
Partner with the High Value Shipper Security Strategist on EU enterprise shipper launches
Own the EU Ship with Amazon claims dashboard and weekly dive-deep report
Coordinate cross-border law enforcement engagement and investigation support
Build and maintain relationships with various teams and EU partners
Contribute to MBRs and QBRs with EU-specific metrics and insights


A day in the life
Your morning starts with the Ship with Amazon EU claims dashboard flagging new loss spikes to the dive-deep report. Mid-morning youre on a call with EU Field Loss Prevention aligning on an Italy theft cluster then reviewing lock pilot data from the UK lane. After lunch youre drafting the TAPA L2 compliance audit for a WePay inbound shipper followed by a working session with the Ship with Amazon EU Ops team on making supervised unload a standard. You close the day syncing with the team in America debriefing and best practice sharing across borders.

About the team
The External Supply Chain team protects Amazons freight and parcel movements across Amazon Freight Ship with Amazon and WePay inbound shippers globally. These businesses serve a range of models (business to business business to customer and customer to customer) where volume moves through third-party carriers shipper warehouses terminals and Amazons own network with limited visibility. The team designs pilots and scales solutions (seals supervised handoffs IoT tracking tiered shipper security frameworks) that close visibility and chain-of-custody gaps where Amazon has historically had the fewest controls. Success is measured in loss dollars reduced claims prevented Network Standards established and shipper trust earned as a competitive differentiator.


- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience defining program requirements and using data and metrics to determine improvements
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience in security services asset protection loss prevention risk management inventory management investigations supply chain auditing compliance or similar
- Relevant degree or degree equivalent in a security-related business or program management field

- Experience leading process improvements
- Experience working with or evaluating AI systems
- Experience in risk management and internal audit including: performing risk assessments and audits designing controls managing enterprise control frameworks and prioritizing risk
- Project Management Professional (PMP) or equivalent certification

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.