Solution Analyst (Loan Administration & Private Debt Servicing)

The Solution Analyst owns the front-end analysis that turns an emerging business need into a clearly defined well-understood piece of work with the outcome scope and rationale established before delivery begins.

This is a Solution Analyst role within our loan administration and private debt servicing area. This is a business process outsourcing service: we service loans and private debt on behalf of clients calculating and collecting borrower interest and allocating it to lenders maintaining the loan records that downstream reporting and fund valuation depend on. The role brings deep loan-servicing and private-debt operational knowledge into the front-end of complex some cases this servicing links into wider fund administration offerings we provide and in others it stands alone.

The role sits within the Tech Solutions organisation as a deployable analytical and subject-matter-expert resource not permanently embedded in any one team and is deployed against the pipeline of complex work in this area.

What youll do

• Act as the subject-matter expert and analytical lead for the platforms and processes that support our Private Debt offerings: loan administration loan agency and CLO.
• Bring deep loan administration and servicing knowledge covering the loan lifecycle from deal and position set-up through interest and fee calculation drawdowns repayments and lender allocations to the front-end shaping of solutions so the work handed to delivery teams reflects how loan servicing actually operates and where it can be improved.
• Protect the integrity of the loan data that flows into downstream reporting and fund valuation making sure that what the servicing platform produces is timely accurate and fit for the processes that depend on it.
• Conduct front-end analysis of complex work covering feasibility operating-model implications data quality and readiness before a delivery team picks the work up.
• Collaborate across stakeholder groups to define and document business requirements translating current-state analysis requirements and gaps into a clear solution intent.
• Go and get the information needed to do the analysis directly querying data reviewing system configuration and behaviour and running analysis using AI tooling where it helps rather than waiting for others to provide answers.
• Work alongside Solution Owners at the front-end of complex work to shape intent and acceptance criteria for the parts of the work that carry the most complexity.
• Represent technical limitations and implementation realities back to business stakeholders and business intent back to engineers translating in both directions.
• Identify risks a delivery team would not otherwise see including data gaps downstream impacts operational-readiness concerns and regulatory implications.
• Partner with Integration Quality Engineers on cross-team and cross-solution test scenarios that no single team can cover.
• Support adoption readiness where value realisation depends on more than the build including communications training data clean-up and operational change particularly where readiness work spans teams.
• Recognise patterns across the business area including recurring themes overlaps and opportunities for reuse feeding roadmap shaping.
• Create and maintain supporting product documentation including system overviews functional narratives and use cases.

Qualifications :

Required

• 8 years of experience in loan administration loan agency or private debt / private credit servicing ideally within a fund services asset servicing or agency-lending environment.
• Strong working knowledge of the syndicated and bilateral loan operating model: interest and fee accruals coupon and amortisation schedules drawdowns and repayments PIK unfunded commitments and the pro-rata allocation of borrower interest to lenders.
• Demonstrable understanding of the loan life cycle end to end - from document interpretation and extraction of loan economics through reporting build and integrations to downstream systems all underpinned by reconciliations to safeguard data integrity.
• Substantial experience gathering analysing and documenting business requirements and translating them into clear solution intent and acceptance criteria.
• Ability to model business processes and produce analytical artefacts such as process models use cases procedural guides and scenarios.
• Strong analytical judgement knowing what to look at what to ignore and when analysis is good enough to act on.
• Credibility with both business and technical stakeholders with the ability to hold a view under questioning.
• Ability to host and drive requirements-gathering sessions using a variety of elicitation techniques (user story mapping event storming etc).
• Experience or exposure to system integrations using APIs S3 Snowflake and similar technologies.
• Expert proficiency in Excel and Word.

Preferred

• Hands-on experience with Sentry (Broadridge) is highly valued and will distinguish leading candidates. Experience in similar platforms would also be valuable (e.g. Allvue Wall Street Office)
• Understanding of how loan servicing connects into fund accounting and NAV production including exposure to a private markets accounting platform such as Investran is a plus.
• Experience across multiple servicing locations or a distributed operating model.
• Experience using AI tools to accelerate the development of prototypes and proof-of-concepts (POCs).
• Experience of platform implementation configuration or migration projects.

#LI-Hybrid

Additional Information :

Whats in it for you to join MUFG Investor Services

Take a look at our careers site and youll find everything youd expect working with one of the fastest-growing businesses at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus as well as HYBRID WORKING.

So why settle for the ordinary Apply now for your next Brilliantly Different opportunity.

We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.

Remote Work :

No

Employment Type :

Full-time