Software Solutions Engineer

Location: United Kingdom Remote

The Software Solutions Engineer is responsible for the design build and implementation of tailored business applications built upon the companys software platforms to address specific business challenges. This position collaborates closely with cross-functional teams to understand solution requirements assess technical needs and deliver solutions that improve business outcomes for customers and partners within specified release timelines.

Your Role Responsibilities Heres What Youll Do

• Participate in the review and understanding of industry use cases to facilitate effective solution designs and software configurations to be delivered to the market.
• Review and collaborate with team members on technical requirements and design documents to facilitate the configuration of moderately complex solution logic.
• Configure moderately complex software solutions to meet specific business needs ensuring alignment with functional requirements.
• Perform initial testing of moderately complex solution configurations ensuring they meet specified requirements and thoroughly document testing criteria for the quality assurance team.
• Provide support to customers and partners as part of early adoption programs including assisting with setup deployment troubleshooting and gathering feedback to ensure a positive user experience.
• Triage and prioritize non-critical software defects reported by the technical support team ensuring timely resolution and effective communication with relevant stakeholders.

Role Essentials

• Bachelors degree or equivalent experience.
• Experience with relevant database and cloud technologies.
• Experience with configuring designing and deploying software solutions.
• Good oral and written communication skills with the ability to interact with others with discretion and tact.
• Good organizational multi-tasking and time management skills with the ability to thrive in a fast-paced deadline-driven environment.

What Wed Like to See

• Good data gathering interviewing and analytical/problem-solving skills with strong critical thinking abilities.
• Ability to use original thinking to translate goals into new ideas and design solutions that drive meaningful outcomes.
• Good knowledge of products and systems administration.
• Good facilitation and project management skills with a demonstrated ability to influence and mobilize team members and business partners.
• Ability to learn and adapt to new technologies frameworks and development processes taking on tasks independently and seeking guidance as necessary.

Pay Transparency

annually

About Hyland

Hyland is the pioneer of the Content Innovation Cloud delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide including many of the Fortune 100 Hylands solutions create the foundation for a connected agentic enterprise where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hylands platform and services please visit .

#HylandLife

Since 1991 it has been Hylands mission to help our employees customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do whether its helping customers succeed raising up their fellow Hylanders or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive inclusive workplace is imperative to sustainable success.

As weve grown to a company of nearly 4000 strong we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications verify identity and comply with legal requirements.