Shift Supervisor

Job Title: Pub Supervisor

Location: Aldgate Tap Aldgate London

Position Type: Full-time / Part-time

Aldgate Tap is a vibrant local pub in the heart of Aldgate dedicated to serving top-tier craft beers well-kept real ales and quality drinks in a welcoming fast-paced environment. We pride ourselves on exceptional hospitality line cleaning standards and creating a great atmosphere for our regulars and visitors alike.

We are looking for an enthusiastic reliable Supervisor to join our team and work 25-35 hours per week. As a Supervisor at Aldgate Tap you will support the management team in day-to-day pub operations lead shifts on the floor and behind the bar and ensure our high service and cellar standards are maintained at all times.

• Shift Leadership: Lead and support bar staff during shifts ensuring high service standards speed and positive team energy.

• Cellar & Cask Care: Manage draft lines keep the bar stock tidy and utilize basic cask knowledge to handle tap and maintain real ales.

• Customer Experience: Greet guests handle customer feedback professionally and maintain a warm welcoming pub environment.

• Operational Duties: Manage opening and closing procedures shift cash handling till reconciliation and daily cleaning checklists.

• Compliance: Ensure all food hygiene health & safety and licensing regulations (including Challenge 25) are strictly followed.

• Experience: Minimum 1 year of experience in a fast-paced pub bar or hospitality supervisory/senior team member role.

• Cask & Beer Knowledge: Basic understanding of real ale cask management (conditioning tapping line maintenance) and draft beer care.

• Leadership Skills: Strong communication skills with the ability to motivate a team and stay calm under pressure during busy peak hours.

• Flexibility: Availability to work evenings weekends and key holiday periods.

• Licensing: A Personal License holder is a bonus but not essential.

• Weekends off!
  
  

• Competitive hourly wage of 14.00 per hour and 2/h average in tips.

• Staff discounts on food and drinks across shifts.

• Opportunities for career progression and ongoing hospitality training.

• A supportive friendly working culture in a great London location.