Service Advisor

SERVICE ADVISOR
STAINES BASIC 30 PER SERVICE PLAN 33 DAYS ANNUAL LEAVE MONDAYFRIDAY CAREER PROGRESSION

A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR
Looking for a MondayFriday Service Advisor role with a strong basic salary additional earning potential and a great benefits package
ThisStaines opportunity offers a basic salary 30 for every service plan sold 33 days annual leave and genuine opportunities to develop your career within a busy automotive environment.

THE OPPORTUNITY
Youll be joining an established Aftersales team where youll play a key role in delivering a smooth and professional customer journey from booking vehicles in through to completion and collection.

With MondayFriday working a strong benefits package and career progression available this is a great opportunity for an experienced Service Advisor looking for their next move.

THE ROLE

• Manage customer bookings and vehicle drop-offs
• Liaise closely with the workshop and technicians
• Keep customers updated throughout the repair process
• Prepare job cards estimates and invoices
• Discuss servicing maintenance and repair requirements with customers
• Recommend additional products and service plans where appropriate
• Ensure customers receive clear accurate and professional communication
• Build strong long-term customer relationships
• Help deliver a consistently high level of customer service

WHAT WERE LOOKING FOR
Youll need:

• Previous experience as an Automotive Service Advisor
• Strong customer service and communication skills
• Confidence discussing vehicle repairs and costs with customers
• Good understanding of Aftersales and workshop processes
• Ability to manage multiple customers and priorities
• A professional organised and customer-focused approach

It would be great if you also have:

• Main dealership experience
• Experience selling service plans or additional products
• Experience working within a busy workshop environment
• A genuine ambition to progress within Aftersales

THE PEMBROOK DIFFERENCE
At Pembrook we keep recruitment smooth straightforward and honest. Well give you a clear overview of the role package and opportunity before anything moves forward.
If your experience looks right for the role well speak with you properly understand what youre looking for and make sure the opportunity works for you before putting you forward.

INTERESTED
If youre an experienced Service Advisor looking for a MondayFriday opportunity in Dagenham with strong earning potential and career progression wed love to hear from you.
Apply today or get in touch with the Pembrook team for a confidential conversation.