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Service Advisor


Job Location:

Reading - UK

Yearly Salary: GBP 30000 - 38000
Posted: 17 September 2026 (20 hours ago)
Application Deadline: 15 December 2026
Vacancies: 1 Vacancy

Job Summary

SERVICE ADVISOR
Reading Uncapped OTE of 38000 Aftersales

A SERVICE ADVISOR ROLE WITH ROOM TO EARN

Looking for a Service Advisor role where your customer skills organisation and ability to keep a busy workshop moving are properly valued

This is an opportunity to join an established and growing automotive retail business in Reading with a basic salary an uncapped OTE of 38000 and genuine opportunities to develop your career.

THE OPPORTUNITY

Youll be joining an established dealership operation where the Service Advisor plays an important part in the customer experience and the smooth running of the workshop.

The package includes:
  • basic salary
  • Uncapped earning potential with an OTE of 38000
  • Monday-Friday working with Saturdays on a rota basis
  • A customer-focused dealership environment
  • Access to training and manufacturer development opportunities
  • Genuine opportunities for career progression within a growing automotive group
  • Previous automotive Service Advisor experience is important as youll already need to understand the pace of an aftersales environment and how to keep customers Technicians and the wider team moving.
THE ROLE
  • Manage customer bookings and make sure expectations are clear from the start
  • Welcome customers and understand their servicing repair and vehicle requirements
  • Liaise closely with Technicians and the workshop throughout the repair process
  • Keep customers updated on vehicle progress costs and timescales
  • Prepare job cards estimates and invoices accurately
  • Discuss servicing and repair requirements and identify appropriate additional work
  • Make sure vehicles are ready for collection when promised
  • Help deliver a smooth professional customer experience from booking through to collection

WHAT WERE LOOKING FOR

Youll need:
  • Previous experience as an automotive Service Advisor
  • Confidence discussing vehicle repairs costs and timescales with customers
  • A good understanding of workshop and aftersales processes
  • The ability to manage multiple jobs while keeping communication clear
  • A positive professional approach to customer service
  • A full UK driving licence
It would be great if you also have:
  • Main dealership experience
  • Experience working with manufacturer systems and processes
  • Experience with service plans or additional sales
  • Experience working closely with a busy workshop
THE PEMBROOK DIFFERENCE

We dont simply pass CVs around.

If your CV looks right for the opportunity a member of the Pembrook team will speak with you first understand your experience and what youre looking for and make sure the role is worth taking further.

Straightforward confidential and no pressure.

INTERESTED

If this sounds like the right opportunity for you apply today and a member of the Pembrook team will be in touch for a confidential conversation.

Well take it from there.

Required Experience:

Unclear Seniority


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