Service Advisor

SERVICE ADVISOR
BRIGHTON 31500 BASIC 40000 OTE UNCAPPED MONDAYFRIDAY 8AM6PM 1 IN 4 SATURDAY MORNINGS AUTOMOTIVE DEALERSHIP

A ROLE FOR SERVICE ADVISORS WHO KNOW HOW TO LOOK AFTER CUSTOMERS
If youre an experienced Service Advisor looking for a role offering strong earning potential a MondayFriday working pattern and genuine uncapped OTE this could be worth a closer look.

Were recruiting for an established automotive dealership in Brighton that is looking to strengthen its Aftersales team with an experienced Service Advisor.

THE OPPORTUNITY
This is a customer-focused role suited to someone who is confident managing the full service journey from booking vehicles in and discussing work required through to keeping customers updated and ensuring a smooth collection.

Youll be working closely with the Workshop team handling customer queries discussing servicing and repairs and identifying additional work where appropriate.

THE PACKAGE INCLUDES:

• 31500 basic salary
• 40000 OTE uncapped
• MondayFriday 8am6pm
• 1 in 4 Saturday mornings
• Established automotive dealership
• Professional Aftersales environment
• Genuine opportunity to increase earnings through performance

THE ROLE

• Manage customer bookings and vehicle check-ins
• Discuss servicing repairs and additional work with customers
• Provide accurate estimates and explain work required
• Keep customers updated throughout the service and repair process
• Liaise closely with Technicians and the Workshop team
• Identify opportunities for additional work
• Handle customer queries and resolve issues efficiently
• Maintain accurate records and ensure all relevant information is captured
• Ensure customers receive a smooth and professional experience throughout
• Work towards departmental and customer service targets

WHAT WERE LOOKING FOR
Youll need:

• Proven experience as a Service Advisor within an automotive environment
• Strong customer service and communication skills
• Confidence discussing servicing repairs and associated costs
• Good organisation and the ability to manage a busy workload
• Commercial awareness and the ability to identify opportunities
• Strong attention to detail
• A professional and approachable manner
• Ability to work effectively as part of a busy Aftersales team
• Main dealership experience would be advantageous

THE PEMBROOK DIFFERENCE
We dont simply pass CVs around.

If your experience looks right for the opportunity a member of the Pembrook team will speak with you first understand what youre looking for and make sure you have the full picture before anything goes further.

Straightforward confidential and focused on getting the right people into the right roles.

INTERESTED
If youre an experienced Service Advisor looking for your next opportunity in Brighton apply today and a member of the Pembrook team will be in touch for a confidential conversation.