Senior Technical Architect (Privacy)

OneTrusts mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldnt slow teams downit should accelerate whats possible. This led us to develop the first technology platform for responsible data use in 2016. Today with AI representing the latest and most impactful expansion of data yet OneTrust is once again redefining what responsible innovation looks like. OneTrust the AIReady Governance Platform unifies regulatory intelligence automation and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We are looking for a Senior Technical Architect (Privacy) to join our Technical Advisory team (part of Customer Success). This is a customer-facing role for someone who combines a strong technical foundation with attention to details and the ability to build trust with customers.

You will work with privacy legal compliance and technology stakeholders to understand business objectives and challenges assess maturity and platform adoption and provide clear recommendations across privacy processes operating models workflows data and integrations. You will act as a trusted advisor and product expert without owning hands-on implementation or configuration.

Previous privacy or OneTrust expertise is valuable but it is not the defining requirement for this role. We are looking for someone with the attitude consultancy skills and technical capability to learn the privacy domain quickly and become a trusted advisor.

Your Mission

• Lead outcome-focused discovery advisory engagements workshops and expert sessions with customers.
• Clarify customer objectives constraints stakeholders and desired outcomes before recommending a path forward.
• Translate business and regulatory needs into practical recommendations for privacy processes workflows data integrations and OneTrust capabilities.
• Explain solution options dependencies trade-offs and implications for scale at the appropriate level of detail.
• Assess customer readiness adoption barriers process maturity and solution direction; recommend pragmatic next steps.
• Create clear decision-ready deliverables such as current-state assessments future-state recommendations reference architectures process guidance and reusable patterns.
• Build trusted relationships and communicate confidently with both technical and executive audiences.
• Partner closely with Customer Success Product Sales Support Professional Services and other specialist teams to deliver consistent customer outcomes.
• Capture recurring customer needs and translate them into feedback enablement content playbooks and product opportunities.
• Maintain clear advisory boundaries: provide strategic framing product expertise and guidance while enabling customers or delivery partners to execute implementation.

What you bring

Required

• 5 years experience in consulting technical advisory solution consulting customer success business analysis transformation or another customer-facing problem-solving role.
• A strong technical background in enterprise software (ideally SaaS) systems data workflow design integrations APIs solution architecture or a related field.
• A consultative approach: you listen carefully ask effective questions structure ambiguity and turn complex problems into clear recommendations.
• Strong learning agility and a constructive attitude including curiosity ownership humility resilience and openness to feedback.
• The ability to connect customer objectives to practical technology and operating-model decisions.
• Strong written and verbal communication skills with the ability to adapt the message for executive functional and technical audiences.
• Independent but also a team player
• Experience influencing stakeholders and collaborating across functions without direct authority.
• BA/BS in a related subject is required

Preferred

• Experience in privacy data protection privacy operations privacy technology or a closely related field.
• Experience with OneTrust Privacy Automation or comparable privacy-management platforms.
• Familiarity with privacy regulations and frameworks
• OneTrust certifications or relevant privacy credentials such as CIPP/E CIPM CIPT
• Experience advising enterprise customers on adoption optimization governance or value realization.
• Experience creating reusable advisory playbooks reference architectures or enablement materials.
• Experience in using software for reporting and task management such as Salesforce

We are embracing an office-first culture encouraging three days a week in office for most roles with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position so we encourage you to verify this with your recruiter during your first interview.

As an employee atOneTrust you will be part of the OneTeam. That means youll receive support physically mentally and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage flexible PTO equity RSUs annual performance bonus opportunities retirement account support 14 weeks of paid parental leave career development opportunities company-paid privacy certification exam fees and much more. Specific benefits differ by country. For more information talk to your recruiter or visit out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview.You can change your mind at any time and have your personal data removed from our order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our fraudulent jobs interviews and job offers use fake websites email addresses group chat and text messages. Be aware that we never ask candidates for personal information IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat and do not require candidates to purchase products or services or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an @ email address. You may also receive legitimate emails from @. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a @ email address. For more information or if you have been targeted please reach out to .

When you join OneTrust you are stepping onto a launching pad the countdown has begun. The destination A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by local laws.