Senior Manager, C&EM Programs
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Job Summary
Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $126100.00to $148300.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility:Yes
Posting End Date: Open until filled
As the provinces largest energy provider with more than 100 years of knowledge and experience we proudly deliver renewable energy natural gas electricity and propane to 1.3 million customers.
Were actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BCs Top Employers with a diverse team of over 2700 employees we are committed to a safe and inclusive culture where each of us can connect belong and grow. Join us and together lets shape a brighter future for B.C.
Position Overview
Youre a strategic mastermind who can balance the needs of customers partners municipalities and regulators. You instinctively understand how to design customer-centric programs and build strong collaborative relationships that get results.
As a senior leader within FortisBCs Conservation & Energy Management (C&EM) team you will shape the strategy design and delivery of our electricity and gas energy efficiency programs across British Columbia. Youll lead a team of program professionals guide program area strategies and foster partnerships that enhance customer experience while advancing energy conservation affordability and greenhouse gas reduction goals.
This role blends strategic leadership stakeholder collaboration and operational excellence ensuring programs deliver measurable impact for customers communities and the province.
In this role you will:
- Lead the development and execution of C&EM residential commercial and industrial program strategies aligned with corporate and regulatory goals
- Provide leadership and coaching to Program Managers to optimize program design delivery and customer experience
- Drive cross-functional collaboration to enhance end-to-end customer journeys across segments
- Build and maintain strong relationships with internal teams and external stakeholders including communities governments and industry partners
- Oversee program area portfolio planning launch delivery and marketing initiatives to maximize energy savings and emissions reductions
- Guide program improvements through data-driven insights innovation and continuous process enhancement
- Lead multi-year planning budgeting forecasting and financial oversight for program portfolios
- Ensure strong governance through regulatory filings compliance reporting and performance tracking
- Identify and evaluate new opportunities including development of business cases for emerging initiatives
- Foster a high-performance culture by mentoring developing and empowering your team
What it takes:
- A Bachelors degree in Business Marketing Communications or related field plus 12 years of progressive experience in program design marketing business development or communications. A combination of education and experience may be considered
- Experience in demand side management (DSM) energy or utilities and managing in a unionized environment are assets.
- Certified Energy Manager (CEM) and Project Management Professional (PMP) designations are assets.
- Strong strategic thinking with proven ability to lead influence and build high-performing teams
- Excellent stakeholder engagement relationship-building skills advanced problem-solving critical thinking and decision-making abilities
- Strong financial and project management expertise (on time on budget delivery)
- Knowledge of energy efficiency conservation principles and electric/gas technologies with an understanding of regulatory environments compliance and policy impacts
- Skilled in performance measurement continuous improvement and change management
- Proficiency in Microsoft Office and collaboration tools (Teams SharePoint)
- Knowledge of data privacy and cybersecurity principles
- Valid BC drivers license
In this role you will have the option to participate in a flexible work program enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week) subject to business or operational needs.
Our engaging workplace offers a wide range of challenging opportunities while being safe inclusive and diverse. We offer a competitive salary and benefits package while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with FortisBC please visit the Youre Applying. What now page for additional information.
FortisBC acknowledges and respects Indigenous Peoples in Canada on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
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Required Experience:
Senior Manager
About Company
FortisBC delivers renewable energy, natural gas and electricity to 135 BC communities and 58 First Nations communities across 150 Traditional Territories.
