Senior Hospital Relationship Manager
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Job Summary
Team Provider Management
Working Pattern - Hybrid 2 days per week in the Vitality Bournemouth London or Stockport Office. Full time hours per week.
Top 3 skills needed for this role:
- Strong Relationship Management Skills
- Experienced Commercial Negotiator
- Confident Stakeholder Manager
What this role is all about:
Key Actions
- Own and develop a portfolio of strategically critical hospital provider relationships with accountability for commercial performance service delivery and contractual outcomes
- Lead negotiations and commercial discussions with provider partners to secure sustainable agreements that balance member outcomes quality standards and cost effectiveness
- Drive provider performance improvements through robust relationship management data-led insight and effective challenge where required
- Influence provider utilisation strategies by analysing performance trends identifying opportunities and recommending actions that support organisational objectives
- Collaborate with Clinical Claims Consultant MI and Primary Care teams to deliver integrated solutions that improve healthcare experiences and business performance
- Support the design and implementation of innovative healthcare pathways partnership models and operational improvements that deliver measurable member and commercial benefits
- Ensure contractual compliance governance standards and service expectations are maintained across provider relationships and commercial frameworks
- Provide leadership coaching and development support within the Hospital Services team building capability and driving high performance
- Lead complex projects and change initiatives coordinating stakeholders across multiple functions to deliver strategic objectives successfully
- Act as a trusted senior stakeholder partner building credibility and influence at all levels internally and across the healthcare provider market
What do you need to thrive
- Significant experience managing hospital healthcare provider consultant or private medical insurance relationships involving substantial commercial spend
- Strong commercial acumen with the ability to balance quality member outcomes and financial performance
- Experience negotiating complex agreements and influencing senior stakeholders both internally and externally
- Excellent analytical skills with the ability to interpret performance data and translate findings into strategic actions
- Proven track record of delivering successful change initiatives projects or business improvement programmes
- Experience working within complex operational environments and managing competing priorities effectively
- Strong relationship management skills with the ability to build trust challenge constructively and achieve mutually beneficial outcomes
- Experience collaborating across multiple business functions to deliver shared objectives
- Highly resilient adaptable and comfortable operating in a fast-paced environment with significant autonomy
- Private Medical Insurance healthcare provider management or insurance sector experience would be advantageous
- Bonus Schemes A bonus that regularly rewards you for your performance
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance With its own set of rewards and benefits
- Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
- Help you to be the healthiest youve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care.
Plus you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if were the right fit for you We cant wait.
At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.
Required Experience:
Senior IC
About Company
Vitality is a leading UK insurer offering health and life insurance. Get your quote today and unlock discounts and rewards from top brands.
