Senior Event Manager
Job Summary
Join us as an EventsSupervisor at The Dorchester Hotel recognised as one of The Sunday Times Top10 Best Places to Work for in& 2026 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build andnurture a culture where inclusiveness is part of our DNA reflected in ourvalues of passion personality respect working together and creativity. Webelieve that a variety of perspectives enriches our culture and drives oursuccess.
We care about yourcareer and are proud to have the absolute best people in the industry. When you join us asanEvents Supervisor at The Dorchester Hotel you will have a uniqueopportunity to excel in your field. You will learn from your fellow Legends andour award-winning learning academy to achieve the highest standards in craftservice and leadership.
What youll do
As anEventsSupervisor youll enjoy your work and take pride in delighting our guests:
- You will support the Events Managers with the day-to-day delivery of events helping to brief and coordinate the team and ensuring each event is set up and delivered according to the event details and guest requirements.
- During events you will support both guests and colleagues respond to changes or requests and work closely with the kitchen Events team and other hotel departments to help everything run smoothly.
The items sharedare the essence of a day in the life of anEvents Supervisor but wellmake sure you are provided with specifics on how we care for our hotel.
The operationalhours of work are shift-based and may be subjected to change. Due to the natureof Events Operations working hours can vary and may include early starts andlate finishes to support the needs of our events and guests.
What youll bring
Essential Skills and Experience
- Previous experience in a guest-facing hospitality food and beverage or events role.
- Experience taking responsibility during a shift and supporting or guiding other team members.
- Able to communicate instructions and information clearly to colleagues and guests.
- Able to read and follow event details service procedures and instructions accurately.
- Good attention to detail particularly with event timings room set-up guest requests and dietary or allergy information.
- Able to organise and prioritise tasks during a shift.
- Comfortable responding to changes and solving day-to-day operational issues with support from a manager when needed.
- Able to work collaboratively with colleagues across different teams and departments.
- Able to communicate in English sufficiently to understand guest requests event information and safety instructions.
Preferred Skills
- Previous experience as a Supervisor Team Leader or Shift Leader.
- Experience working at events banquets conferences or functions.
- Experience within a luxury hotel or high-quality hospitality environment.
- Experience supporting the delivery of large or formal events.
- Knowledge of food and beverage service including dietary requirements and allergens.
- Experience using a point-of-sale or hospitality system.
What youll get
- Complimentary Stays: Enjoycomplimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off foodand beverages at selected bars and restaurants within the Dorchester Collection:Enjoy Friends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1into the Royal London Private Pension scheme (we contribute 8% towards yourpension); Benefit from Seasonal ticket loan Rental deposit scheme privatefinancial advice and Eye care vouchers.
- Training andDevelopment: Advance in your career by accessing various apprenticeships from Level2 to Hospitality Degree Level 5. We partner with outstanding nationallyrecognised Apprenticeship providers.
- Social Events: Participate invibrant social events including a summer party winter ball pub quizzes andcultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonuswhen you recommend a friend.
- Well-being Support: Access immediatewell-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team on or email so that we can discuss how wecan support you through this process.
Required Experience:
Manager