Senior Diagnostic Vehicle Technician

Senior Diagnostic Technician

Our Client has been at the forefront of EV and hybrid technology for several years. We utilize the latest diagnostic tools and best practice processes so you can offer our customers the very best assistance with their service or repair.

As part of your role you will be responsible for diagnosing repairing and servicing the full range of vehicles. You will have access to regular support and technical information as well as training to manufacturer standards.

Key duties:

• Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
  
• Conduct full examinations of vehicles and identify non-routine defects or additional faults either in the workshop or during road tests.
  
• Undertake Electronic Vehicle Health Checks and Video Health Checks.
  
• Undertake vehicle road testing for diagnosis and to test repairs.
  
• Work closely with the service team and ensure they are kept informed of the progress of work on customer vehicles and that they are fully briefed on work completed. Discuss technical issues/works directly with customers when requested.
  
• Provide a knowledgeable courteous responsive and efficient service to all workshop customers.
  
• Obtain appropriate authorisation if additional work is required on a vehicle.
  
• Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training.
  
• Be open to trying new methods of work designed to improve efficiency.
  

Requirements:

• Relevant formal qualification.
  
• Possess good communication skills with the ability to explain technical information to colleagues and customers in an accurate and concise manner.
  
• Be passionate about the industry and committed to the development of your own technical knowledge and skills.
  
• Customer centricity is key; keep customer experience and safety in mind throughout the service diagnosis and repair.
  
• Be a Team Player: Assist other technicians when the workshop is under pressure and take ownership of any safety issues you identify in the workshop.
  
• An eye for detail: Thorough and able to work with defined processes and guidelines.
  
• Quality focused with a first time fix mentality.
  
• Operate with integrity. We are built on trust.
  
• Workshop Employment: 2 years (required)
  
• Drivers License (required)
  

Work authorisation

• United Kingdom (required)
  

Benefits:

• 30-45000.00 per year
  Company events
• Free parking
  
• Gym membership