Senior Delivery Manager

Type: Full-time Permanent
Location: UK-based (flexible home office or hybrid working)
Location requirement: UK-based (flexible home office or hybrid working)
Offices: Edinburgh Newcastle Leeds Manchester London

Delivery is where our client work succeeds or slips so were investing in the team and looking to grow it further. This role sits right at the centre of that leading complex client engagements and helping shape how the function works as we scale.

The role

Youll own complex digital delivery for our clients the sort where expectations are high the problem isnt fully defined and the outcome matters.

Youll step into ambiguity make the call and keep things moving. Youll build relationships clients trust and rely on.

Not all of your time will be client-facing. Youll help drive our own initiatives shape how the function works as we grow and have a real say in where it goes next.

A lot of what we do sits in complex regulated settings including public sector work so if youve delivered in those environments youll feel at home here.

What youll do

• Lead end-to-end delivery of complex digital products programmes and transformations

• Own outcomes across planning governance risks and dependencies

• Take hold of engagements that have drifted and get delivery back on course

• Act as the senior delivery voice with clients guiding decisions and challenging when needed

What youll bring

• Strong experience in roles like Delivery Manager or Senior Project Manager leading engagements across multiple teams

• A track record of owning outcomes rather than coordinating activity

• Proven ability to take on a difficult engagement and turn it around

• A consultative approach. You challenge and guide clients and know when to hold a line and when to flex

This role reports to our Head of Delivery and youd typically be accountable for one or more concurrent client engagements at any time.

Nice to have

• Public sector delivery experience or experience in similarly regulated high-scrutiny settings. Our teams public sector exposure is limited so this background would be genuinely useful but strong delivery capability matters more

• Programme management experience. Its a plus not a must. This is a delivery management role at its core

Where youll work

Whilst theres no set number of days youre required to be in the office each week we really value spending time together in person both as a team and with our clients.

There will be times when well need you to be in one of our offices or at a client site for important meetings workshops and key moments.

To make that work youll need to be based within 50 miles of one of our offices in Edinburgh Newcastle Leeds Manchester or London.

About hedgehog lab

Were a digital product consultancy with 20 years of experience helping organisations solve complex problems through technology design and delivery. Were a certified B Corp which means were held to real standards on how we treat our people our clients and the world around us. Youll find our teams across Newcastle Leeds Edinburgh Manchester and London.

Benefits

• 28 days annual leave plus bank holidays

• 5 Impact Days for learning innovation or volunteering

• Flexible working environment

• Enhanced parental leave

• Annual wellbeing budget 2 wellbeing days

• Mental health support

• Company Mac

Ready to apply

Submit your application below.

Please note: were unable to offer visa sponsorship for this role.