Senior Care Coordinator

Are you an experienced Care Coordinator looking for career progression

Were looking for a passionate and organised Senior Care Coordinator to join our growing domiciliary care team. This is an exciting opportunity to play a key role in delivering outstanding care supporting our care teams and helping us make a real difference in the lives of people within our community.

Youll work closely with the Registered Manager to ensure the safe effective and compliant delivery of care services while leading and supporting our dedicated team of Care Professionals.

Key Tasks

• Contribute to branch growth by converting care enquiries into new care packages promoting our domiciliary and live-in care services conducting assessments and supporting families through the care journey from initial enquiry to service commencement.
• Supporting the day-to-day management of our domiciliary care service.
• Conducting care assessments reviews and risk assessments.
• Ensuring care plans remain accurate and person-centred.
• Monitoring service quality and compliance with CQC regulations.
• Supervising mentoring and supporting care staff.
• Assisting with recruitment onboarding and training activities.
• Handling client and staff queries professionally and effectively.
• Covering on-call duties on a rota basis where required.
• Managing and coordinating care staff rotas to ensure efficient service delivery when Scheduling support is needed.
• Supporting the Registered Manager with business growth and service development.

Ideal Candidate

Essential:

• Previous experience within domiciliary/home care.
• Experience as a Care Coordinator Senior Care Coordinator Team Leader or Deputy Care Manager.
• Good understanding of CQC regulations and care standards.
• Promote and sell our domiciliary and live-in care services to prospective clients families healthcare professionals and local community partners.
• Conduct initial consultations and assessments supporting clients from enquiry through to service commencement.
• Build and maintain strong relationships with referral sources to generate new business opportunities.
• Strong planning and scheduling skills.
• Excellent IT and administration skills.
• A valid Category B driving license is a genuine occupational requirement for this role due to the need to travel between remote sites where public transport is unavailable.
• Willing to complete an Enhanced DBS

Desirable:

• NVQ/QCF Level 3 in Health & Social Care.
• Working towards or holding Level 5 Leadership and Management qualification.
• Experience supporting branch growth and development.

Additional Information :

What happens next

• As soon as you apply one of our friendly recruitment team will be in touch with you within 24-48 hours
• We will arrange an interview with you
• If youre successful you can be working with us ASAP

Congratulations! Youll then be part of our fantastic care team here at Home Instead

Apply now to start your care journey with us

Remote Work :

No

Employment Type :

Full-time