Sales Operations Manager

Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.

Were building a more trustworthy Internet. Come join us.

Sales Operations Manager

If you have a successful track record in sales operations or revenue operations working with high-performing teams in a fast-growing environment we wish to hear from you.

As a Sales Operations Manager you will be the engine behind our sales teams efficiency and a meaningful part of the growth of the EMEA region. You will partner with Sales leadership and the Director of Strategy & Operations to design sales territories optimize the sales funnel and provide analysis on revenue trends & critical addition you will drive operational improvements in the areas of reporting tools process workflow communication and strategy.

What Youll Do:

• Strategic Planning: Act in partnership with senior Sales leadership and the Director of Sales Strategy & Operations in driving the annual planning process for the EMEA region. This includes head-count modelling territory carving and quota setting.
• Performance Analysis: Support EMEA Sales leadership to run their business effectively including:
• Supporting Pipeline and Forecast reviews.
• Develop and maintain Salesforce reports and dashboards.
• Compile data analysis and insights for key sales metrics and KPIs.
• Operational Excellence: Partner with the Global Sales Operations teams to identify and manage process and system as a power user of our CRM (Salesforce) ensuring data integrity and automating workflows to reduce admin drag for reps.
• Operational Front-Line Support: Provide front-line support to the EMEA Sales team and broader revenue organization to ensure the seamless execution and maintenance of the sales business.
• Cross-Functional Collaboration: Actively participate in cross-functional initiatives and partner with other teams (Marketing Channel Deal Desk Finance etc) to identify and solve operational business challenges.

What Were Looking For:

• 3-5 years of experience in a Sales Operations or Revenue Operations role ideally within a high-growth SaaS.
• Excellent analytical reporting data manipulation dashboard creation and business intelligence skills with the ability to translate data and metrics into predictable business insights.
• Proven ability to manage and execute small regional projects and interact effectively with cross-functional teams in order to drive operational plans for the region.
• Working knowledge of Salesforce Clari and other sales tools including ZoomInfo and Outreach.
• Excellent communication skills at all levels of an organisation. Comfortable presenting findings to VPs and Directors.
• Detail oriented and highly organized with the ability to prioritize multiple deadlines simultaneously.
• Proven ability to network and build strong relationships with peers and senior leaders.

Well be super impressed if you have experience in any of these:

• Experience with other sales tools including 6Sense Clari Copilor BI Tools (Looker Tableau or PowerBI) and SQL knowledge.
• Experience with building data models to define segments and target audiences based on available data
• Experience in the B2B sector in a high-growth SaaS environment.

Work Hours: This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position has one opening and can be hired in the following preferred office locations:

• London

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly

• We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.

Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .

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