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Sales Manager

Crowne Plaza Docklands

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 2 August 2026 (30+ days ago)

Application Deadline: 30 October 2026

Vacancies: 1 Vacancy

Job Summary

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace health & wellbeing sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East Londons Royal Docks the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport this contemporary hotel boasts 210 stylish rooms blending comfort with luxury and caters to both business and leisure guests alike.

Our facilities includeFremantle Bar & Kitchena chic restaurant serving modern cuisine and our on-site gym complete with a heated indoor pool perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work where your energy and enthusiasm will be valued in a dynamic team atmosphere. If youre looking to grow in a bustling environment with a commitment to exceptional guest experiences join us!

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over 1000 per year

And much much more!

A DAY IN THE LIFE OF A SALES MANAGER AT OUR HOTEL

What youll be doing..

Develop and implement strategic sales plans to achieve and exceed revenue targets focusing on room bookings events and corporate accounts

Lead mentor and motivate the sales team to meet individual and team sales objectives providing guidance and training as necessary

Build and maintain strong relationships with key corporate clients travel agents and event organisers acting as a primary contact for high-profile accounts

Identify new business opportunities through networking partnerships and proactive outreach positioning the hotel as a preferred venue in the market

Conduct regular sales meetings to track team performance discuss progress towards goals and address any challenges

Collaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers ensuring effective cohesive messaging across channels

Manage and negotiate contracts with clients ensuring terms are mutually beneficial and aligned with hotel revenue goals

Conduct market research and competitor analysis to identify trends inform pricing strategies and position the hotel competitively within the marketplace

Prepare detailed sales reports analyse key metrics and provide insights to senior management to support strategic decision-making

Represent the hotel at industry events trade shows and local business gatherings to strengthen brand presence and generate new leads.

What We Need from You:

Minimum of 3 years experience in sales within the hospitality or events sector with a proven record of achieving sales targets and managing client relationships effectively
Strong leadership and people management skills with the ability to inspire and develop a sales team to meet ambitious goals
Exceptional communication and presentation skills both written and verbal with a professional and persuasive approach
In-depth understanding of sales principles and strategies with experience in strategic planning forecasting and performance analysis
Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite with the ability to generate and analyse sales data
Strong negotiation and contract management skills with a keen eye for detail to ensure mutually beneficial agreements
Highly organised able to prioritise tasks and manage multiple projects in a fast-paced environment
Flexibility to work outside of regular hours including evenings and weekends and attend off-site meetings or events as required
A positive proactive approach with the ability to identify and act on new opportunities in line with hotel objectives

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. If at any point throughout our process you require reasonable adjustments please contact

Required Experience:

Manager

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