Sales & Events Executive

Graduate Hotels is seeking an Sales & Events Executiveto join The Randolph Hotel and its brilliant team of hospitality enthusiasts!

The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University with nods to college architecture and crests as well as Alices Adventures in Wonderland created by alumnus Lewis Carroll.

THE ROLE

As a Sales & Events Executive you will be responsible for handlining events from start to finish ensuring that our clients receive outstanding service. You will be responsible for quoting responding to incoming inquiries sending out proposals issuing contracts conducting property show rounds creating BEO function sheets and following up with the client post-event with a focus on repeat business.

JOB DUTIES AND RESPONSIBILITIES

• Receive and follow up on event enquiries in a timely manner.
• Deliver show rounds whilst telling the hotel stories to clients.
• Conduct detailed and organised appointments.
• Create detailed BEO function sheets for all functions & events and issue them on a weekly basis.
• When required join the weekly function sheet meetings with all departments.
• Managing a busy email inbox and appointment diary.
• Liaise & build good working relationships with all departments and external suppliers.
• Maximise sales & revenue by converting business and up-selling.
• Smooth operation & organisation of events from enquiry to planning through to handing over to the operational team.
• Post-event post extra charges if required and conduct client follow-up to obtain feedback and encourage repeat business.

WHAT WE ARE LOOKING FOR FROM YOU

• An outgoing and confident personality with the ability to work independently as well as part of a busy sales team.
• Be standards-driven and detail-orientated with the ability to organise and plan ahead.
• Ability to multi-task and make sound decisions in a fast-paced environment.
• Ability to communicate effectively in English both verbally and in writing.
• Working knowledge of Delphi & OnQ (desirable).
• Strong problem-solving skills with a positive can-do attitude.
• You can adapt to all situation types keeping calm and collected.
• Computer skills.

THE PERKS

• Company Discount on rooms
• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Access to a 24/7 Employee Assistance Program.
• Discounts on the hotel food & beverage.
• Recognition incentives.
• Team Member Events
• Complimentary meal on duty in the Team Member canteen.

ABOUT GRADUATE HOTELS

Graduate Hotels is a unique collection of handcrafted hotels in the most dynamic university towns around the globe including Graduate Cambridge and The Randolph Hotel in Oxford. We give life to physical spaces through thoughtful design and strong community ties. Graduate Hotels provides students locals and visitors alike a place to reflect and celebrate the unique energy of each Graduate community.

As a Graduate Hotels Team Member you are the one shaping guest experiences. You like to wear multiple hats and consider yourself a local expert storyteller team player and creative thinker. Visit us at .

We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity.

RIGHT TO WORK

In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom.