Sales Co-ordinator

SALES COORDINATOR

Part time - 16 hours

JOIN US

At RBH we believe our people are our biggest assets andunderstand the value in putting them first. Our approach to diversity in theworkplace health & wellbeing sustainability and individuality sets usapart from our competitors and is one of the reasons we are rated Top 30 BestPlaces to Work in Hospitality!

We are passionate about the industry and always on thelookout for new talent to join us on our journey.

OUR HOTELS

Hotel Indigo Dundee and Staybridge Suites Dundee are twounique IHG hotels located within Dundees historic Lower Dens Mill complex.

From boutique leisure stays and long-stay accommodation tocorporate travel meetings events and dining no two days are quite the same.

We are now looking for an enthusiastic and personablePart-Time Sales Coordinator to join our Commercial Team and support thecontinued growth of both hotels.

A DAY IN THE LIFE OF A SALES COORDINATOR

Reporting to the Director of Sales youll support a widerange of sales activity across both hotels.

This is a varied people-focused role where youll help usbuild relationships with our existing clients identify new opportunities andmake sure enquiries and sales activity are followed up effectively.

Your day-to-day responsibilities will include:

• Supporting the Director of Sales with reactive sales activity.
• Responding to and following up corporate meeting event and group enquiries.
• Preparing proposals quotations and sales correspondence.
• Speaking with existing and prospective clients by telephone and email.
• Researching local businesses projects events and potential new opportunities.
• Supporting client appointments hotel showrounds and familiarisation visits.
• Maintaining accurate sales records and client information.
• Helping coordinate sales campaigns and seasonal activity.
• Supporting local account development and relationship building.
• Liaising with Reservations Revenue Food & Beverage and Operations teams to ensure relevant information is communicated effectively.
• Assisting with general sales administration and ensuring enquiries and follow-ups are completed in a timely manner.
• Representing both hotels professionally and enthusiastically when communicating with clients and guests.

WHAT WE NEED FROM YOU

We recruit for personality and potential as much asexperience.

Previous experience within hospitality sales eventscustomer service or a similar environment would be advantageous but is notessential. Full training and support will be provided.

To succeed in the role you will:

• Be friendly confident and enjoy speaking to people.
• Have excellent communication skills both written and verbal.
• Be organised with good attention to detail.
• Have a positive proactive and enthusiastic approach.
• Be comfortable communicating by telephone email and face-to-face.
• Have good general IT skills including Microsoft Office.
• Be able to manage different tasks and priorities effectively.
• Enjoy working as part of a team while also being comfortable working independently.
• Have a genuine willingness to learn and develop.

Most importantly were looking for someone who enjoysbuilding relationships brings energy and personality to the role and is keento develop their skills within hospitality sales.

WORKING PATTERN

This is a part-time role of 16 hours per week.

We understand that flexibility matters and are happy todiscuss different working patterns to find an arrangement that works for boththe successful candidate and the business.

WHAT WE OFFER

You will have access to a benefits package we believe trulyworks for our people and enhances our overall culture including RBH hoteldiscounts food and beverage discounts an additional days leave for yourbirthday employee wellbeing support and opportunities for learning anddevelopment.

This role also offers an excellent opportunity to gainhands-on experience across hotel sales events and commercial activity whileworking across two internationally recognised IHG brands.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusivepeople-first culture. If at any point throughout our process you requirereasonable adjustments please contact .