Sales Associate

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes.

When youre on our team youre supported encouraged to learn and grow and given plenty of opportunities to do so. We invest in each others success and grow together as a team. Were proud to offer flexible working opportunities enhanced family-friendly policies and a commitment to equitybecause fairness and inclusion matter to us.

Together well achieve great things. Ready to start your journey with us

We are currently recruiting for:

Position:Sales Associate
Location:Edinburgh
Job Type:Part time

We need our team in stores when our customers need us the most this typically is over the weekend.

What youll do:

First thing you need to know: this isnt a typical retail gig. As a Trek Sales Associate youll be on the frontlines helping people have fun by riding bikes. Youll get to learn about some of the smartest products in the cycling industry make thoughtful recommendations to your customers and carry-on meaningful relationships with riders in your community.

The pace is fast the customers are curious and having an all-for-one customer-centric team mentality is huge. We value hospitality skills first and wed rather hire someone whos eager to learn than someone who thinks they know it all.

If youre already a bike expert thats awesome. If not well train you. The key is that you know how to treat customers evaluate their needs and exceed their expectations.

What youll bring to the team:

• A positive pitch-right-in attitude and motivation to help every customer find what they need

• Fantastic hospitalitya warm approachable manner great listening skills and a drive to help in any way you caneven on the toughest busiest days

• Great communication with customers and teammates

• A desire to cultivate customer relationships and create your own client base

• A commitment to deliver the best possible cycling experience for each customer

If you dont meet all the criteria but believe you have great value to add then let us know in a cover letter why your skillset is right for the role!

Benefits here at Trek:

• 25 days annual leave per year plus bank holidays

• Discounted employee purchase scheme on bikes parts and accessories

• 24/7 employee assistance program and counselling services

• 24/7 virtual GP services

• Healthcare cashback scheme

• Gym membership discounts and discounts on other health and wellbeing brands

• Annual paid time off for charity work

• Death in service benefit

• Cycle to work scheme

• Salary Sacrifice EV vehicle scheme

• Enhanced Family Friendly policies

If you have any requirements in respect of the recruitment or interview process please mention this in your application and we will be happy to support you.