Resource Planner Colchester

ECL are looking for a Resource Planner to join our NorthEssex team on a permanent basis. Based in our Marylands Colchester Hub youll be integral in scheduling and managing rotas for our care staff ensuring that all customers receive the best service possible.

This role would suit an individual who enjoys working in a fast paced reactive environment. You will constantly be reviewing allocating and revising rotas based on the needs of the service as well as dealing with urgent requests resulting in rota to be changed at short notice.

To succeed in this role you need:

• A good understanding of resource planning allocating and scheduling calls
• A comprehensive geographical knowledge of the North Essex area
• Strong IT skills
• Experience of working with a variety of electronic systems
• Exceptional communication skills and customer service
• Excellent organisational skills
• The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure.
• Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection

Experience of working in a care environment would be advantageous to your application.

What we can offer you:

Take the next step in your career and become part of the ECL team.

At ECL we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East provide high quality social care services in Essex London Borough of Havering London Borough of Barking & Dagenham and West Sussex aimed at wellbeing prevention and increasing independence.

We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status or pregnancy and maternity.

We are proud to be part of the Disability Confident scheme which helps to employ support and promote disabled people in the workplace.

Please note that while ECL does hold a visa sponsor licence we do not currently accept direct applications from candidates requiring visa sponsorship. Instead we work with a designated third-party provider to support sponsorship arrangements. Therefore applicants who do not already have the right to work in the UK and/or require visa sponsorship to continue working in the UK cannot be considered for this role through direct application.