Research Manager Associate Director (AI Insights Studio Team)

About Verve

At Verve were redefining how insight works in an AI-powered world. We combine Human Cultural and Artificial Intelligence to help leading brands make faster smarter decisions with confidence.

Through Verve Vero our AI-powered platform and consultancy ecosystem we turn human truth into living simulations giving teams the ability to bring their customers into any decision. The result is insight thats faster more scalable and grounded in real human understanding.

The Role

This is a client-facing mid-level insight leadership role focused on delivering AI-powered insight projects.

Youll act as the day-to-day lead on projects owning delivery from end to end working closely with senior leads to shape direction while managing junior team members to execute high-quality work.

A core part of the role is learning and applying our AI-enabled simulation tools. You wont be expected to come in as an expert but you will be expected to get hands-on building shaping and interpreting simulations as part of your project work.

Key Responsibilities

Commercial Leadership & Client Delivery

• Lead end-to-end delivery of AI-powered insight programmes across multiple high-value client accounts.
• Act as a trusted senior advisor shaping briefs guiding clients through AI-enabled approaches and constructively challenging thinking where needed.
• Own scoping resourcing timelines and budgets translating business objectives into clear actionable plans and ensuring work is commercially sound and drives real business impact.
• Identify opportunities to grow client relationships and support new business through pitches and proposals.

Technical Delivery & Innovation

• Interest in how AI capabilities (such as large language models machine learning or Retrieval-Augmented Generation models) can enhance insight delivery and efficiency

• Well provide training and guidance on the tools and processes that power our AI-enabled solutions.
• Experience applying AI to insight workflows or automation is a plus but not essential curiosity and a willingness to learn matter most.
• Any technical experience (e.g. coding or working with APIs) is a bonus.

• Proactive lateral thinker able to solve problems comfortable operating in ambiguity and helping shape structure as new approaches evolve.
• Work closely with specialist teams to test refine and embed smarter faster and more scalable tools into delivery.
• Identify opportunities to improve efficiency and scalability through AI-enabled approaches.
• Stay close to developments in AI applying them pragmatically to client work.

Team Leadership & Collaboration

• Lead coach and develop Senior Consultants Consultants and Associates building confidence across client leadership and evolving capabilities.
• Set clear expectations that balance quality efficiency and commercial discipline.
• Partner closely with Sales Consultancy and Operational teams to deliver joined-up client programmes.
• Shape Build Studio standards and best practice acting as a visible role model for curiosity adaptability and ownership.

What Were Looking For:

• 58 years experience.Commercial insight background (at a market research agency or client-side) is essential.

• Ability to translate briefs into clear commercially impactful research programmes.
• Confidence operating as a senior client advisor. With experience leading complex delivery and building relationships.
• Strong commercial judgement across scoping resourcing and profitability.
• Curiosity about how AI can enhance insight delivery with an openness to build capability (experience is a bonus not essential).
• Ability to quickly learn new technical tools and ways of working.
• Leadership style that builds confidence and capability in others.
• Strong organisational skills managing multiple projects deadlines and stakeholders.
• Clear confident communicator able to explain complex ideas simply and align teams.
• A growth mindset comfortable working in fast-moving ambiguous environments where the model is still evolving.

• UK-based candidate. Able to work from our Manchester or London Hub at least once per week.

Join Us

If youre excited by the potential of AI to change the research landscape and want to be part of a team thats shaping the future wed love to hear from you.

At Verve youll have the opportunity to contribute to meaningful projects expand your insight management and AI skill set and grow in a supportive environment that thrives on innovation and impact.

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Required Experience:

Director