Referrals Practitioner

Referrals Practitioner - The Nehemiah Project

On-site in Streatham Croydon & Clapham with external travel in and out of London 32000 Permanent 35 hours per week

The first conversation can change everything.

As a Referrals Practitioneryoulloften be the first person someone meets from Nehemiah.

Youllspeak with men taking the first step towards rebuilding their lives beyond drug and alcohol addiction helping them understand our programme carrying out thoughtful assessments and ensuring every applicant experiences a welcomingfairand professional introduction to Nehemiah.

Working closely with applicants referralpartnersand colleaguesyoullhelp more men access recovery while making sure every admission strengthens our recovery community.

Every conversation matters because first impressions last.

Iam very grateful to be part of Nehemiah. I feel supported but still in charge of my life and choices.
Nehemiah resident

Why Nehemiah

Werea close-knit charity where relationships matter.

As the first point of contact for many applicants youll play a unique role in shaping how people experience Nehemiah before they even arrive. Youll work alongside supportive colleagues build trusted relationships with referral partners and have the opportunity to influence how our admissions process continues to develop.

As a smaller organisation your ideas will be heard your contribution will be recognised and your work will have a direct impact on who joins our recovery community.

Howyoullmake a difference

Youllhelppeopleby:

• Creating a welcoming and compassionatefirst experience of Nehemiah.
• Carrying out fair thoughtful assessmentsthat balance opportunity with responsibility.
• Building trusted relationshipswith referral partners across prisons probation treatmentservicesand local authorities.

• Coordinating positive admissionsthat help people start recovery with confidence.
• Protecting our recovery communitythrough sound judgement and effective safeguarding.
• Improving access to recoveryby helping shape an efficient and supportive referral service.

Key Responsibilities

• Complete referral assessments and make recommendations for admission.
• Support applicants throughout the referral and admissions process.
• Build positive relationships with referral partners and external agencies.
• Coordinate admissions and prison gate collections where required.
• Maintainaccuratereferral records and occupancy information.
• Promote safeguarding and contribute to safe admission decisions.
• Work collaboratively with colleagues to continually improve the referral service.

Youll thrive here if you...

• Believe people can rebuild their lives beyond addiction.
• Build trust quickly through warmthprofessionalismand respect.
• Enjoy balancing compassion with good judgement.
• Communicate confidently with people from a wide range of backgrounds.
• Like building relationships and solving problems.
• Want to play a key role in helping people begin their recovery journey.

Experience in addiction recovery homelessness criminal justice mentalhealthor supported housing is welcomed butwereequally interested in people whose values and approach align with ours.

What we offer

• 32000 salary (35 hours per week).
• Regular supervision and reflective practice.
• Ongoing learning and professional development.
• Health Cash Plan and annual training budget.
• A supportive team where your contribution matters.
• The opportunity to help shape someones recovery journey from the very first conversation.

How to apply

Visit to:

• Submit your CV.
• Answer five short application questions.
• Download the Job Description and Person Specification.

Our recruitment process includes a Teams screening interview an in-person interview and for final shortlisted candidatesa practical assessmentfollowed by a conversation with our CEO and a member of our Leadership Team or Board.