Programme Manager — Client Onboarding & Migration
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Job Summary
Programme Manager - Client Onboarding & Migration (Day rate contract/ Inside IR35)
Location: Basildon Essex on-site 5 days per week
Contract type: Day-rate contract Inside IR35
Right to work: Valid UK right to work required
The role
What youll do
- Own end-to-end delivery of large client onboarding and implementation programmes covering both greenfield builds and migration of existing customer portfolios onto the platform
- Manage senior client stakeholders directly setting and holding expectations on scope plan deliverables and timelines
- Lead a matrix team of project managers and workstream leads across development testing security training operations and business solutions
- Establish and run programme governance; manage risks issues dependencies and change; control cost time and quality
- Work closely with the PMO to keep delivery aligned to methodology and governance standards
What youll need (essential)
- A track record running large complex client-facing technology programmes
- Strong senior stakeholder management comfortable owning the client relationship at programme level
- Experience leading multi-workstream / matrix delivery
- Able and willing to be on-site in Basildon five days a week
- UK right to work
Nice to have (not essential)
- Background in payments merchant acquiring card processing or fintech platform delivery
- Specific experience with client onboarding or platform migration programmes
- A recognised delivery qualification (e.g. MSP PRINCE2 PMP)
Note: this is a strong generalist programme management role first domain payments experience is a bonus not a gate.
Required Skills:
What youll need (essential) A track record running large complex client-facing technology programmes Strong senior stakeholder management comfortable owning the client relationship at programme level Experience leading multi-workstream / matrix delivery Able and willing to be on-site in Basildon five days a week UK right to work Nice to have (not essential) Background in payments merchant acquiring card processing or fintech platform delivery Specific experience with client onboarding or platform migration programmes A recognised delivery qualification (e.g. MSP PRINCE2 PMP)
Required Education:
What youll need (essential)A track record running large complex client-facing technology programmesStrong senior stakeholder management comfortable owning the client relationship at programme levelExperience leading multi-workstream / matrix deliveryAble and willing to be on-site in Basildon five days a weekUK right to workNice to have (not essential)Background in payments merchant acquiring card processing or fintech platform deliverySpecific experience with client
