Program Manager, ATS Programs, Relay Load Board (RLB)

Amazons Program Manager plays a central role in our global business. They keep our complex international supply chains working seamlessly and efficiently. As a Program Manager you will work closely with multiple stakeholders across Amazon from Operational teams who are fulfilling customer orders to Program teams and everything in between. Youll help us optimise our programs to make our customer experience even better and our business more energy and cost efficient.


Key job responsibilities
- Define Program and operating models for business
- Analyse and interpret data to improve efficiency across programs and multiple operations
- Partner with teams to advise on and manage operational challenges
- Support the planning and organisation of complex projects
- Create short- and long-term innovative solutions using data and research to address wider challenges in your organisation.
- Enhance operational performance and influence change needed from Stakeholder teams.
- Act as a Subject Matter Expert supporting teams and contribuiting to reliable and trustful partnership with internal Stakeholders.
- Analysing complex data to explain KPIs performance and identify opportunities to achieve higher targets.
- Communicate findings and proposals in a clear and compelling way verbally and in written.

A day in the life
Being a Program Managers for Amazon involves lots of problem solving. Youll work with a number of teams to navigate challenges as and when situations impact our network. Youll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives.

As a Program Managers youll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our Programs and operating models and the next assisting with a sites resource plan for a busy period. Having so much variety in your role means youll be able to learn something new every day.

- Masters degree or Associates degree or above
- Experience in complex problem solving and working in a tight schedule environment
- Experience implementing process improvements
- Experience experience using data and metrics to measure impact and determine improvements
- Experience working cross-functionally with tech and non-tech teams including operations
- Knowledge of SQL and Excel at a moderate or advanced level

- Experience in driving end to end delivery and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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