Presales Service Architect

Atosis the Atos Group brand dedicated to AI-powered secure end-to-end digital services. Atos designs develops and operates critical digital environments that drive performance resilience and sovereignty helping public and private organizations worldwide retain control over their data and infrastructures while meeting regulatory requirements.

With more than 52000 employees serving over 4500 clients across 54 countries Atos helps modernize core IT systems accelerate cloud and data transformation strengthen cybersecurity and deliver secure digital workplace environments to support its clients its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54000 employees and annual revenue of c. 7.2 billion operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

About the Opportunity

The Presales Service Architect is a strategic customer-facing role within the Atos UK&I Solutioning and Architecture community. You will design competitive commercially viable and operationally deliverable managed service solutions for complex customer opportunities.

Working within multidisciplinary bid and pursuit teams you will translate customer requirements into comprehensive service models covering transition operations governance performance and continual improvement. Acting as the link between customers technical architects delivery teams commercial functions and service management teams you will ensure that solutions are operationally sustainable and aligned with measurable business outcomes.

Why Join Us

Skills We Cannot Go Without

• Service Architecture & Managed Services: Proven experience designing complex end-to-end managed service and outsourcing solutions.
• ITIL & Operating Model Expertise: Strong knowledge of ITIL principles and experience creating service operating models governance frameworks support structures and service-level frameworks.
• Transition & Transformation: Experience defining service transition mobilisation onboarding knowledge transfer and operational readiness approaches.
• Commercial & Bid Experience: Ability to support complex bids through service costing resource modelling risk assessment proposal development and solution presentations.
• Senior Stakeholder Engagement: Strong communication facilitation and workshop leadership skills with the ability to explain complex service concepts to technical and executive audiences.

Key Responsibilities

• Design end-to-end managed service solutions and future-state operating models.
• Define service management support governance transition and transformation approaches.
• Lead customer discovery sessions and service design workshops.
• Develop bid content service narratives proposals and executive presentations.
• Create resource models operational assumptions service cost models and risk assessments.
• Collaborate with technical delivery commercial finance legal and security teams.
• Ensure solutions meet customer contractual security regulatory and governance requirements.
• Support operational readiness service mobilisation assurance and continual improvement.

Desirable Experience

• Experience within Central Government Local Government Defence Financial Services Utilities Healthcare Retail or other commercial enterprise environments.
• Knowledge of SIAM DevOps Agile product-centred delivery and multi-supplier operating models.
• Experience designing services across cloud infrastructure applications security and digital workplace environments.
• ITIL SIAM TOGAF PRINCE2 MSP COBIT Agile ISO 20000 ISO 27001 or Lean Six Sigma certification.
• Experience contributing to contractual schedules statements of work service-level frameworks and responsibility assignment models

Benefits:

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave National Holidays
• Flex benefits program
  

Note: This role is UK-based and offers a remote working opportunity with occasional UK domestic travel as required. The successful candidate should hold or be capable of obtaining Security Clearance to work with UK public sector organisations.

Recruiter Contact:

Please write directly to Ofelia Georgieva on Ofelia Georgieva LinkedIn

Diversity Equity & Inclusion

Here at Atos diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

As a Disability Confident employer we encourage applications from all applicants especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application please contact our recruiter or send an email to our dedicated mailbox -

Here at Atos diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.