Pre-Sales Engineer

Job title: Pre-Sales Engineer Hybrid & 365

Location:Manchester Leeds Reading(hybrid & remote working available). Comfortable with occasional client travel.

Hours: Monday to Friday 37.5 hours per week

Salary: Up to 65000 BCN Benefits

About BCN:

At BCN we unite people and technology to enable organisations to fly.

We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible implement in the right way and utilise their technology to achieve their is why we put people front and centre building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant specialising in delivering transformative technology solutions with industry-leading client experience across business public sector and not for profit organisations. From cloud computing cybersecurity and data management to power app development we are dedicated to pioneering technology with Microsoft innovation.

Guided by our 3 values of building relationships customer success and passion and dedication we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with and people want to work for.

We are delighted you are on this journey with us!

Focus of the role:

The Pre-Sales Engineer will play a key role in supporting the sales process by designingscopingand recommending technology solutions that align with customer business and technical requirements. The primary focus of the role isOn-PremiseInfrastructureandMicrosoft Modern Worksolutions helping customers moderniseoptimiseand secure their IT environments.

The role requires strong technicalexpertiseacross on-premises infrastructure networking servers storage Active Directory backup solutions Microsoft 365 identity endpointmanagementand security closely with Account Managers customers and internal delivery teams the Pre-Sales Engineer will act as a trusted technical advisor ensuring proposed solutions are technically sound commerciallyviableand deliver tangible business outcomes.

Whilst the primary focus of the role is on-premises infrastructure networking Microsoft 365 and endpoint management solutions experience with Microsoft Azure would beadvantageous.

Responsibilities:

Technical Pre-Sales Support

• Support Account Managers with technical guidance throughout the sales process.

• Lead customer discovery to understand requirements and qualify solutions.

Solution Design & Consultancy

• Design Hybrid Infrastructure and Modern Work solutions.

• Produce proposals designsscopesand Statements of Work.

• Assess risks and ensure solutions meet customersecurityand industry requirements.

Customer Engagement

• Act as a trusted technical advisor.

• Deliver presentationsdemonstrationsand workshops.

• Explain technical solutions in clear business terms.

Internal Collaboration

• Collaborate with Sales Delivery Service Desk and Security teams.

• Provide clearimplementationhandovers.

• Support service developmentdocumentationand continuous improvement.

Person Skills & Experience:

• Experience in a Pre-Sales Solutions Architect Technical Consultant or senior engineering role within an MSP ITservicesor consultancy environment.

• Proven experience designing and scoping infrastructure and Microsoft solutions.

• Experience producing and presenting proposals Statements of Work and technical documentation to varied audiences.

Essential Technical Skills:

Hybrid Infrastructure

• Windows Server Active Directory Group PolicyDNSand DHCP.

• Hyper-V or VMware with SAN and NAS storage.

• Backup disaster recoveryresilienceand business continuity ideally using Veeam.

Networking

• Switching routing VLANs WAN wireless and site-to-site VPNs.

• Network troubleshooting and performanceoptimisation.

• Enterprise platforms such as Aruba CiscoMerakior Dell.

Security

• Firewalls such as Fortinet SonicWall or WatchGuard.

• Secure remote accessMFAand network segmentation.

• Security best practice and infrastructure hardening.

Modern Work

• Microsoft 365 including Exchange OnlineTeamsand OneDrive.

• Entra ID ConditionalAccessand identity security.

• Intune MDMMAMand Windows Autopilot.

• Microsoft Defender and endpoint security.

Personal Attributes:

• Strong communicationpresentationand relationship-building skills.

• Customer-focused commerciallyawareand solution-oriented.

• Analyticalorganisedand able to manage multiple opportunities.

• Proactive self-motivatedand able to work independently.

• Collaborative with a commitment to technology and continuous development.

Why BCN

• The opportunity to shape your own future with industry leading training and development with access to our BCN Academy.

• Competitive salary with the ability to progress.

• 23-days holiday allowance increasing with length of service plus bank holidays an extra day off on your birthday and the option to buy more!

• Company pension scheme.

• 2 paid leave days per year to volunteer and support your local community if it matters to you it matters to us.

• Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP)supporting bereavement financial health and wellbeing and much more

• Life assurance

• Cycle to work scheme electric vehicle scheme home and tech scheme and retail discounts.

• Balancing work life and fitness can be challenging so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.

• Long service recognition to celebrate all the milestones

• Beer (or soft drinks) and Pizza at the end of month dress down every day social events such as Summer BBQ Christmas party and lots more!