Performance Analytics and Insight Analyst

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London/Cardiff/UK Remote 61400 - 75000 Incentive Awards tied to your performance Benefits

Our People Technology team

Were looking for a Performance Analytics & Insights Analyst to help us measure what matters. This role is all about using People data performance metrics and smart statistical tools to understand what makes our people tick spot key trends and give us the insights we need to make Monzo an even better place to work and how we can drive performance. Youll be the one helping us move from gut feeling to objective data-backed decisions across the business.

Youll play a key role by...

• Performance Metrics Development: Define track and analyze the key numbers (our KPIs) that tell us how were doing.
• Data Analysis & Modeling: Dive into mountains of data (structured and unstructured) to find the patterns and trends that matter.
• Reporting & Dashboards: Build and maintain real-time dashboards (using Google Sheets and Looker) so our senior leaders and managers know exactly whats going on.
• Actionable Insights & Recommendations: Dont just report the numberstell the story! Youll turn complex data into clear recommendations that shape our strategy for engagement talent performance culture hiring training and growing our people.
• Process Improvement: Be on the lookout for things that are clunky or slow. Youll suggest and implement data-driven solutions to make our processes run smoother and faster.
• Collaboration: Work hand-in-hand with our People teams and stakeholders across Monzo. Youll champion data accuracy and help everyone understand the power of a data-driven culture.
• Predictive Modeling: Use your magic to spot our rising stars (top talent) and figure out what our workforce will need in the future.

Wed love to hear from you if

• Tech Stack Superpowers: Youre a whizz with SQL seriously advanced in Excel and know your way around data visualization tools like Looker.
• Analytical Brain: Youve got a solid foundation in statistics - regression significance testing and predictive modeling.
• Communication & Data Storytelling: You can take a complicated dataset and turn it into a clear compelling story that lands with everyone from the tech-savviest colleague to our senior management.
• Experience: You have real-world experience in People Analytics HR Analytics or a closely related Data Analysis role.

Whats in it for you

61400 - 75000 Incentive Awards tied to your performance.

This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

• Call with a Recruiter
• Initial Call
• Loop interviews
  • Role Specific
  • Behavioural
    

This process should take around 3-4 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

The closing date for applications is 16th August.

#LI-DH1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage