Order Administrator
High Wycombe - UK
Job Summary
Job Description:
As an Order Administrator in our High Wycombe office youll keep our ordertoinvoice process running smoothlyvetting and entering sales orders with accuracy resolving entry issues and supporting the Order Entry Team Lead day to day. Youll provide clear timely information to Service and Sales teams while managing invoices statements and payment chasing to support the EMEA Accounts Receivable function. With a mix of administration reporting and customer coordination this role puts you at the centre of ensuring every order is handled efficiently and professionally.
Key Tasks & Responsibilities
Be the point of contact for internal and external customer queries relating to order entry /status
Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner
Work with Operations and Sales teams to resolve order entry queries
Maintain and update OE spreadsheets for business reporting
Raise advance customer invoices
Proactively chase customer invoice payments for EMEA (excluding Italy)
Generate customer AR statements
Support invoice query resolution
Key Experience and Competencies (includes skills)
Sound analytical and interpersonal skills
Able to communicate effectively with all levels of the organisation & external customers
Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
Understanding of credit control function
A good demonstration of prioritisation
A high standard of computer literacy
French/German languages beneficial but not essential.
Required Experience:
Unclear Seniority
About Company
ITW (NYSE: ITW) is a Fortune 300 global multi-industrial manufacturing leader with revenue of $16.1 billion in 2023. The companys seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highl ... View more