Operational Trainer

Key Responsibilities

1. Deliver Operational Training

• Deliver training to new and existing colleagues across all warehouse functions (picking packing loading goodsin replenishment returns etc.).
• Train colleagues on Standard Operating Procedures (SOPs) and ensure full understanding of process requirements.
• Deliver mandatory training including manual handling safety essentials and warehouse basics.
• Provide refresher training and upskilling sessions as required.

2. Onboarding & Induction

• Lead warehouse induction sessions for new starters.
• Introduce safety standards site rules equipment use and operational expectations.
• Ensure new colleagues receive structured supportive onthejob training.

3. Competency Assessment & SignOff

• Conduct practical assessments to confirm colleague competence.
• Maintain accurate training records signoff sheets and compliance documentation.
• Identify skill gaps and recommend targeted training interventions.

4. SOP Ownership & Continuous Improvement

• Support the creation review and updating of SOPs to ensure accuracy and clarity.
• Work with Operations and H&S teams to ensure SOPs reflect safe efficient working practices.
• Provide feedback on process improvements based on training observations.

5. Safety & Compliance

• Promote a strong safety culture through consistent training and reinforcement.
• Deliver manual handling training aligned to H&S standards.
• Ensure colleagues understand safe systems of work risk controls and PPE requirements.
• Support incident investigations where training or competence is a factor.

6. Coaching & ontheJob Support

• Provide floorbased coaching to colleagues needing additional support.
• Reinforce correct behaviours and challenge unsafe or noncompliant practices.
• Work closely with Team Leaders to support colleague development.

7. Training Administration & Reporting

• Maintain training matrices and ensure compliance with mandatory training cycles.
• Provide weekly/monthly training KPI updates
• Track training completion competency levels and refresher requirements.

8. Stakeholder Collaboration

• Partner with Operations Team Leaders and H&S to align training with business needs.
• Support operational changes new equipment rollouts and process launches with appropriate training plans.

Key Performance Indicators (KPIs)

• Training completion rate (%).
• New starter competency signoff within target timeframe.
• Reduction in errors linked to training gaps.
• Compliance with mandatory training cycles.
• Quality of SOP adherence observed on the floor.
• Feedback scores from trainees and operational leaders.
• Reduction in manual handling incidents or unsafe behaviours.

GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 215 branches nationwide and a turnover exceeding 500 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure