Operations Administrator

Operations Administrator

Location: Melton
Salary: Market Rate
Hours: Monday Friday 08:00 17:00 with a 30-minute unpaid lunch
Job Type: Permanent / Full-time

About the Role

We are looking for an organised proactive and solutions-focusedOperationsAdministratorto join our busy Operations Team.

This varied role provides administrative and operational support across warehouse stock customer service and logistics. Working closely with teams across the business youll help ensure the smooth and efficient running of day-to-day operations.

The ideal candidate will be someone whouses their initiative thinks on their feet and takes ownership of problems. Youll be comfortable working in a fast-paced environment where priorities can change quickly and will have the confidence to investigate issues and find practical solutions.

Key Responsibilities

• Provide administrative and operational support to the Warehouse and Operations Team.
• Act as a key contact for internal teams customers and suppliers.
• Investigate and resolve stock delivery and operational issues.
• Liaise with Production PI and Customer Service teams on stock and customer queries.
• Process PODs delivery notes returns and other operational documentation accurately.
• Maintain accurate records data and reports.
• Support stock movements transport bookings and route planning.
• Identify issues and contribute to improving operational processes.

About You

Were looking for someone who is organised proactive and enjoys solving problems.

• SAP experience essential.
• Intermediate Excel skills essential.
• Previous experience in operational warehouse or customer service administration.
• Strong administrative skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
• A positive can-do attitude with the ability to use initiative and take ownership.

What Were Looking For

Most importantly youll be someone who:

• Thinks on their feetand uses good common sense.
• Takes ownership and looks for solutions rather than simply passing problems on.
• Is proactive reliable and able to work independently.
• Can assess situations quickly and make sensible decisions within their level of responsibility.
• Is organised and able to prioritise effectively.
• Has a positive can-do attitude.
• Is approachable and confident when dealing with colleagues customers and suppliers.
• Enjoys working as part of a busy operational team.

If youre organised proactive and enjoy finding solutions in a fast-paced environment wed love to hear from you.

Who we are:

BSW Group is the largest timber and forestry business in the UK with operating divisions spanning the whole supply chain from tree nurseries and woodland management to sawmilling and pallets.

We market 35 million saplings annually through the countrys leading commercial tree nursery have planted a billion trees through Tilhill Forestry supply sustainable timber products to an array of industries as BSW Timber and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country.

BSW operates as a collection of experts an interconnected circle where everyone and everything works together allowing the business to constantly innovate as our people thrive.

With an ethos to use everything and waste nothing we leverage technology and cutting-edge practices to supply the diverse demands of the UK helping to build sustainable worlds.

Apply today to become part of our team.

Required Experience:

Unclear Seniority