Onboarding Associate UK

Company Overview

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally we consistently outperform our competitors and continuously deliver on our promises.

With staffing at the core of what we know best we understand how important people are to any business therefore at Allegis Group we invest in the training and development of our people offering continuous opportunity to those who earn the right.

Our goal is to become the staffing and services company others aspire to be.

Role Outline

Onboarding Associates provide the highest level of customer service to our contractors Sales partners and internal teams. They are a contractors sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidates before starting their assignment.

Onboarding Associates execute a range of background checks liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager.

Skills/Behaviours

Natural team player
Customer focused helpful and willing to support at all times
Acts with self-confidence decisiveness and integrity at all times
Resilient and composed
Leads self and others able to inspire
Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
Ability to work under pressure manage high workloads whilst maintaining ability to organise and prioritise
Excellent attention to detail and accuracy skills
Knowledge of onboarding and screening processes visa requirements and recruitment laws preferred but not essential
Previous working knowledge of Microsoft and Oracle packages
Previous experience of working within an office or administration
Good communication skills must be able to build both local and remote working relationships

Core Responsibilities

Completion of candidate background checks including but not limited to referencing criminal education employment and credit checks
Adhere to Client and internal on-boarding requirements
Issue contracts to candidates in line with internal and client procedures
Audit and administration of provided documents to ensure they meet internal policies
Conduct checks on limited companies in preparation to issuing contracts
Conduct peer to peer audits on compliance packs
Attend periodical internal training sessions on compliance matters and legislation
Management of onboarding cases through a workflow tool
Delivers a high level of customer service to both internal and external customers
Responsible for the updating of contractor onboarding status to Sales partners and online portal
Responsible for data entry validation of data and integrity for all information entered into key systems
Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business
Advises consultants and contractors on policies compliance and any other information that affects the business and/or the individual
Complete ad hoc projects and duties as requested by manager