Night Operations Manager
Job Summary
Location: Bristol RSC
Shift Pattern: Wed/Thur-Sat 2000-0800
Pay: 19.81 Night Shift Allowance Benefits
Are you an experienced commercially minded logistics leader with an open management style and a track record of driving operational excellence
We are seeking a Night Operations Manager to take full accountability for our Regional Service Centre (RSC) during the night shift spanning both Warehouse and Transport operations. Leading through a team of Team Managers Supervisors and Colleagues you will drive night-shift performance across safety service cost and productivity.
In this high-autonomy role you will champion a safe compliant and engaged environmentmanaging seasonal budgets optimising unit costs (CPU) ensuring transport regulatory compliance (O Licence) and embedding a culture of continuous improvement across the site.
- Total RSC Accountability: Take full ownership of on-shift Warehouse and Transport operations to ensure site service productivity and financial targets are met.
- Budget & CPU Management: Assist in preparing seasonal budgets manage shift resources to control cost per unit (CPU) and explain reforecast variances.
- Cross-Functional Integration: Coordinate closely across warehouse transport and wider network teams to ensure smooth intake picking dispatch and delivery.
- H&S Leadership: Drive a zero-harm culture and maintain 100% compliance on Health & Safety and site housekeeping audits.
- Incident Management: Lead thorough accident investigations implement immediate corrective actions and conduct regular compliance floor walks.
- Transport Regulations: Ensure complete adherence to Operator (O) Licence requirements and transport legislation across night transport operations.
- Team Development: Line manage 5 Managers/Supervisors and 15 colleaguesconducting formal performance reviews return-to-works 1:1s and setting Personal Development Plans.
- Employee Relations: Manage first-stage HR procedures (investigations absence management disciplinaries and consultations) within a unionised environment.
- Engagement & Communication: Deliver daily shift briefings ensure thorough handovers and foster a Fun Fair and Rewarding culture that recognises and celebrates success.
- Commercial Logistics Experience: 3 years of commercial management experience in a fast-paced service-focused distribution environment.
- Dual-Operation Leadership: Proven experience managing both Warehouse and Transport operations with strong knowledge of O Licence regulations and pre-retail workflows.
- Financial & Analytical Acumen: Experience with CPU management budgeting productivity tracking tools and data analysis (advanced MS Excel/Office skills).
- Unionised Environment Leadership: Track record managing HR/employee relations and working constructively within unionised operational frameworks.
- Educational Background: National CPC (Certificate of Professional Competence) desirable; GCSE Maths & English (Grade C/4 or above); Degree or equivalent qualification preferred.
- Personal Attributes: Resilient under pressure articulate persuasive communicator and an open coaching-focused leader.
- Competitive base salary with generous night shift premiums.
- Autonomy to shape shift strategy team development and operational continuous improvement.
- Comprehensive benefits package including pension scheme health support and staff discounts.
- Professional growth and senior leadership opportunities across our distribution network.
- Clothing allowance
Required Experience:
Manager
About Company
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possib ... View more