New Homes Associate
Job Summary
Hours of work: 37.5 hours per week
This is a hands-on client-facing role focused on delivering new build sales across a portfolio of developments.
You will take ownership of sales delivery on key projects working closely with developers and internal teams to maximise results. The role requires a strong balance of commercial sales expertise and analytical thinking - using data and market insight to shape marketing activity refine pricing and optimise conversion.
You will provide day-to-day direction and support to a small specialist team helping ensure consistent performance strong collaboration and high standards of delivery.
- Lead the sales performance across allocated developments from launch through to completion
- Build strong credible relationships with developers and professional partners
- Drive high levels of customer service and client satisfaction
- Proactively manage enquiries and progress sales from reservation to completion
- Maximise conversion rates and optimise use of developer incentives
- Maintain in-depth knowledge of developments buyers and local markets
Commercial & Analytical Input
- Assess the effectiveness of marketing campaigns and promotional activity
- Use data and insight to recommend pricing positioning and sales strategy adjustments
- Monitor performance against targets and identify opportunities to improve outcomes
- Provide clear confident reporting to clients on sales performance and market feedback
Team Leadership & Support
- Provide day-to-day direction coordination and support to the New Homes sales team
- Act as a central point of contact for the team helping maintain consistency communication and standards
- Share knowledge best practice and market insight to support overall team performance
- Monitor and manage team KPIs and sales activity metrics providing regular performance updates to management
- Support onboarding and induction activity where required
- Work closely with the Director and wider leadership team on any people-related matters
- Foster a positive accountable team culture aligned with Rettie values
Operational & Cross-Team Contribution
- Work closely with marketing to ensure campaigns are well executed and commercially effective
- Contribute to onboarding new developments and preparing launches
- Support pricing discussions and client proposals
- Ensure all administration compliance and reporting is completed accurately and on time
- Actively promote cross-selling opportunities across the wider business
People & Culture
- Role model a positive professional and collaborative approach
- Contribute to a culture of accountability continuous improvement and high performance
- Share feedback and observations with senior leadership to support individual development
- Support team wellbeing and an inclusive working environment
- Proven track record in a sales-driven environment ideally within New Homes
- Strong commercial awareness with the ability to interpret data and adapt strategy
- Confident communicator with excellent relationship management skills
- Experienced in negotiation and closing transactions
- Knowledge of New Homes processes incentives and compliance requirements
- High level of organisation and attention to detail
- Strong IT skills (Microsoft Office)
- Full clean driving licence
- Communication
- Collaboration
- Customer Focus
- Problem Solving and Innovation
- Positive Mindset
- Planning and Organising
- Negotiation
Required Experience:
IC
About Company
When you join Rettie you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determinatio ... View more