Network Administrator

The Network Administrator is a senior technical role responsible for supporting the design implementation and ongoing operation of FortisBCs enterprise network infrastructure. This includes cloud and virtual networking wired and wireless LAN/WAN environments network hardware routing and switching firewalls and network-based services. The Network Administrator contributes to network planning participates in complex technical initiatives and provides advanced operational support to ensure reliability performance and security of network systems.

• Provides senior technical input to network planning for enterprise connectivity platforms including:
  • Contributing to the development and maintenance of the Network Infrastructure Roadmap.
  • Researching and recommending future network architecture that aligns with business and technology needs product capabilities strategic direction and industry best practices.
  • Performing network capacity planning and technology evaluations in collaboration with Enterprise Architecture IS Applications and business units.
• Contributes technical expertise to the definition and delivery of network initiatives and upgrades including:
  • Using the Network Infrastructure Roadmap to identify and prioritize network initiatives to support planning of appropriate projects.
  • Contributing to the definition of functional and technical requirements scope sequencing and technical dependencies.
  • Contributing technical estimates and supporting documentation (e.g. effort/resource requirements options impacts assumptions) to support project planning and funding considerations.
  • Leading the execution of network infrastructure projects in coordination with external service providers and suppliers to ensure effective and efficient delivery of network-related initiatives.
  • Developing and executing communication plans related to network upgrades transitions and site impacts.
  • Identifying conflicts between network project requirements and enterprise policies standards or architecture and recommending solutions.
  • Participating in technical change management activities quality control reviews testing and production turnover activities.
• Supports the design implementation and ongoing improvement of enterprise network platforms and services including:
  • Contributing to the design implementation and continuous improvement of network platforms including routing cloud and virtual networking switching wireless load-balancing and firewall technologies in alignment with organizational standards and strategic direction.
  • Configuring and maintaining firewall rules network segmentation access controls and secure connectivity between sites data centres and cloud environments.
  • Analyzing and processing complex network requests to confirm the specified technology is appropriate for clients needs and will operate within FortisBCs network environment.
  • Assessing technical impacts recommending alternatives where appropriate and specifying technical work in detail for service delivery partners to implement.
• Provides advanced technical support for enterprise network environments and network-based services including:
  • Responding to support calls and network-related outages.
  • Troubleshooting advanced network issues across connectivity routing switching wireless firewall performance and configuration problems.
  • Performing and leading upgrades installations and preventive maintenance tasks for network hardware and software.

• Documents work in the problem management system prepare progress reports administer and maintain network inventories.
• Maintains up-to-date superior knowledge of the companys network infrastructure and supported platforms.
• Coordinates multiple resources and breaks down work estimating and managing the activities required to deliver intermediate to large-scale network infrastructure projects successfully.
• Provides senior-level support and collaboration with Technical Systems Analysts and other Admin roles.
• Collaborating with Infrastructure and Systems Administrators to diagnose and resolve cross-domain incidents impacting infrastructure services.
• Performs additional duties related to the above duties including driving a vehicle which do not affect the rating of the job.

• 2-year Diploma in Computer or Electronics Technology Computer Science or related field.
• 8 years related work experience.
• Advanced knowledge of enterprise networking includes routing switching wireless load-balancing and firewall technologies.
• Advanced expertise with network monitoring and automation tools.
• Excellent interpersonal and customer service skills.
• Excellent written and oral communications and presentation skills.
• Excellent analytical and organizational skills including the ability to work in a fast-paced changing environment.
• Ability to execute large projects.
• Ability to analyze problems.
• Leadership and management skills.
• Valid Class 5 British Columbia Drivers license.

This role supports the on premise and cloud networking portfolio as well as the collaboration technologies.

In this role you will need to be:

• Experienced supporting enterprise data center networks
• Experienced supporting connectivity for Azure and AWS environments
• Experienced supporting/troubleshooting voice protocols