Medical Adminstrator

We are seeking a detail-oriented organized and compassionate Medical Administrator to join our healthcare team. As a Medical Administrator you will play a critical role in ensuring the seamless operation of administrative services within our medical facility. Your efforts will help create a welcoming and efficient environment for staff patients and their families. If you are an individual who thrives in a fast-paced healthcare setting and prides yourself on delivering exceptional organizational and administrative support we encourage you to apply.

At Company Name we are deeply committed to promoting diversity equity and inclusion within our workplace. All qualified candidates regardless of background or identity are encouraged to apply.

• Coordinate and oversee daily administrative operations within the medical office to ensure that processes run smoothly.
• Schedule patient appointments and manage calendars for medical staff.
• Maintain and update patient records in compliance with privacy regulations including HIPAA and GDPR.
• Process billing and insurance claims accurately and on time.
• Serve as a primary point of contact for patients addressing inquiries and resolving issues efficiently and professionally.
• Ensure compliance with regulatory standards and assist with audits.
• Manage the inventory of office supplies and schedule maintenance for medical equipment.
• Assist medical professionals with behind-the-scenes administrative tasks such as document preparation and correspondence.
• Implement and improve administrative procedures for greater operational efficiency.
• Collaborate with team members across departments to ensure optimal patient care.

• Required:

  • Proven experience in medical administration or healthcare-related roles.
  • Proficiency in administrative and scheduling software (e.g. MS Office EHR/EMR systems).
  • Excellent organizational and multitasking skills to handle a dynamic environment.
  • Strong communication and interpersonal skills capable of working effectively with diverse populations.
  • Familiarity with healthcare privacy laws and regulations (e.g. HIPAA).

• Preferred:

  • Bachelors degree in Healthcare Administration Business Administration or a related field.
  • Active certification in healthcare administration (e.g. Certified Medical Administrative Assistant CMAA).
  • Previous experience in a hospital clinic or similar healthcare setting.

• Greet patients and families ensuring they feel welcome and supported from the moment they arrive.
• Efficiently manage incoming phone calls emails and in-person inquiries.
• Oversee patient check-in and check-out procedures ensuring that insurance information and appointments are correctly documented.
• Maintain clear communication with medical staff regarding patient schedules urgent updates or workflow changes.
• Manage medical records and prepare reports as requested by healthcare providers.
• Review and process invoices payments and insurance claims addressing discrepancies promptly.
• Organize staff meetings prepare agendas and distribute minutes afterward.
• Proactively identify opportunities to improve operational workflows and patient satisfaction.