Manufacturing Quality Engineer- Hardware Development

Toshiba Global Commerce Solutions is seeking a Manufacturing Quality Engineer- Hardware Developmentthat will provide TGCS Staging Services for Point-of-Sale (POS) hardware and Original Equipment Manufacturer (OEM) products. It combines technical expertise with strategic planning to deliver configurable cost-effective solutions that comply with product standards and customer requirements. The role involves preparing and submitting cost-effective staging quotes to service and sales teams establishing and releasing unique part numbers and Bills of Materials (BOMs) reviewing customer-provided images and test documentation defining routing processes coordinating pilot builds with manufacturers and customizing packaging to meet specific requirements.

RESPONSIBILITIES:

• Prepare and submit staging for all quote requests. Analyze customer requirements and product specifications to develop accurate cost-effective staging quotes factoring in product structure component complexity and estimated assembly times.
• Create and release Engineering Changes (ECs) and Bills of Materials (BOMs) tailored to specific staging configurations and returned equipment. Ensure all documentation is complete accurate and aligned with production requirements. ECs are submitted to TGCS manufacturing for part setup and implementation.
• Responsible for developing the staging process and creating customized customer routing documents. These documents include key components such as product specifications sequential routing steps work center assignments detailed assembly and staging instructions logic testing procedures inspection criteria and packaging design
• Validate the Line Build In (LBI) process prior to the start of manufacturing to ensure the production line is properly staged and operational. Oversee pilot runs to confirm the accuracy of routing documentation. Ensure quality assurance protocols are met and hold responsibility for approving First Article Inspection (FAI) results.
• Design and define packaging solutions including detailed drawings packaging matrices pallet configurations and specification documentation. Responsible for testing and approving packaging to ensure it meets functional quality and customer requirements
• SCO Quality activities:
  • Day to day questions Quality support and direction
  • Hotline Approvals
  • Hotline Investigations
  • QHR database support and analysis
  • Short Ships entry and approval
  • Offspec entry and approval
  • Part substitutions
  • Field rep questions and concerns
  • Monthly E2E quality meetings
  • Shipping damage initially believed to be caused by packaging.

AREAS OF EXPERTISE & SPECIAL SKILLS:

• Bachelors Degree or 8 years of relevant experience
• Understand BOMs part numbering systems and product compliance standards
• Ability to interpret and validate customer-supplied documentation (e.g image load test plans).
• Knowledge of packaging customization and logistics
• Ability to develop cost-efficient quotes based on technical and operational requirements
• Process Design and optimization to define routing processes and approve line build in (LBI)
• Clear and professional communication of technical requirements and solutions
• Attention to detail to review documentation and creating customer changes

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.