Operations Team Manager x 2

This role is in support of Cencoras wholesale distribution services in Europe operating through our Alliance Healthcare business.

At Alliance Healthcare part of the global Cencora family were united by one purpose: creating healthier futures. Every day our teams play a vital role in ensuring healthcare and pharmaceutical products reach customers safely accurately and on time.

Location: Birmingham - Central Logistics Centre Gravelly Park

Hours: 39 hrs/week PM Shift 2 pm - Midnight

Days: 5 from 7 per week

Salary: Competitive plus excellent benefits package

Lead a High-Performance Warehouse Operation That Helps Create Healthier Futures

Were looking for an experienced Operations Team Manager to join our Central Logistics Centre (CLC) in Birmingham and take ownership of a fast-paced warehouse operation that runs 24/7. If youre a people-focused leader with a passion for operational excellence continuous improvement and developing high-performing teams wed love to hear from you.

Job Scope

As an Operations Team Manager youll be responsible for leading warehouse operations across inbound picking and outbound functions ensuring exceptional service levels operational efficiency and inventory accuracy.

This is an exciting opportunity to manage a large-scale automated logistics environment where your leadership will directly influence performance customer satisfaction and business success.

Youll lead from the front creating a positive safe and inclusive culture while driving productivity quality and continuous improvement.

What Youll Be Doing

Operational Leadership

• Oversee daily warehouse operations across Goods In Picking and Outbound functions
• Ensure products are received stored and dispatched accurately and efficiently
• Drive inventory accuracy and operational excellence
• Support continuous improvement initiatives and implement best practices
• Resolve operational challenges and remove barriers to performance
• Work closely with Logistics Inventory and Operational teams to ensure seamless service delivery

People Leadership

• Lead coach and develop a team within a fast-paced warehouse environment
• Create a positive inclusive and high-performing culture
• Support recruitment onboarding training and development activities
• Conduct performance reviews and provide regular coaching and feedback
• Drive employee engagement and champion diversity equity and inclusion
• Inspire teams through visible leadership and role modelling company values

Performance & KPI Management

Monitor and analyse key operational metrics including:

• Productivity (Lines Per Hour)
• OTIF (On Time In Full)
• Missing Parcels
• Cost Performance
• Inventory Accuracy
• Identify opportunities to improve efficiency and service levels
• Support workforce planning to ensure appropriate staffing levels

Compliance & Quality

• Ensure warehouse operations comply with company procedures and industry regulations
• Maintain high standards of pharmaceutical product handling and storage
• Support quality control measures and operational audits
• Promote a culture of compliance accountability and continuous improvement

Health & Safety

• Champion a strong safety-first culture
• Ensure all operational activities comply with Health & Safety requirements
• Conduct workplace audits and support safe working practices
• Drive behavioural safety and continuous improvements across the warehouse

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What Were Looking For

Essential Skills & Experience

• Previous management or supervisory experience within a warehouse logistics or distribution environment
• Strong leadership and people management skills
• Experience using Warehouse Management Systems (WMS)
• Excellent organisational and problem-solving abilities
• Strong understanding of inventory management and stock control processes
• Ability to analyse operational data and identify improvement opportunities
• Experience managing KPIs and driving performance improvements
• Strong communication skills with the ability to influence and engage teams
• Proficiency in Microsoft Office 365 applications
• Flexibility to work shifts and adapt to operational demands

Desirable Experience

• Pharmaceutical healthcare or regulated distribution experience
• Knowledge of GDP (Good Distribution Practice) requirements
• Experience working within automated warehouse environments

Why Join Alliance Healthcare

Be part of a global healthcare leader making a real difference every day

Lead a critical operation within one of the UKs key pharmaceutical supply chains

Work in a modern automated logistics environment

Excellent opportunities for career development and progression

Join an inclusive culture that values every team members contribution

Play a key role in shaping operational excellence and continuous improvement

Additional Information

This position operates within a shift-based environment supporting a 24/7 operation. Flexibility is required including occasional weekends and some UK travel with overnight stays when necessary.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned